New MacBook Pro Retina models reportedly freezing, Mavericks to blame?

MacBook Pro Retina frozen
Is Mavericks responsible?

Owners of Apple's recently released 13- and 15-inch MacBook Pro with Retina laptops are experiencing a whole heap of issues with their new devices, judging by reports on the company's support forum.

According to one 17-page thread, users are having trouble with the Haswell-toting models randomly locking up and freezing - with anything from the trackpad to the keyboard or whole system refusing to respond.

"Luckier" users are managing to get their MacBooks working again by closing the lid for anything up to a minute before reopening, while others are having to resort to turning the device off and on again to resolve the issue.

Bad Mavericks?

In a bid to get to the root of the problem, some users in the thread are reporting that rolling Mavericks back to OS X 10.8 Mountain Lion puts an end to the lockups, suggesting that the issue may be software related.

Others have had mixed results when attempting to install Windows 8.1, with some finding success and others running into problems when installing the OS through a USB pen or Apple's SuperDrive.

We've quizzed Apple on the issue and will provide an update if and when the company responds.

Apple has had a tough time of it recently where faulty products are concerned. It moved to recall a batch of MacBook Air models purchased between June 2012 and June 2013 last month after discovering that they were plagued by faulty SSDs.

TOPICS
Kane Fulton
Kane has been fascinated by the endless possibilities of computers since first getting his hands on an Amiga 500+ back in 1991. These days he mostly lives in realm of VR, where he's working his way into the world Paddleball rankings in Rec Room.
Latest in Pro
Eurocom Raptor X18
At $15,000, this massive 256GB RAM laptop makes Apple's MacBook Pro look affordable, tiny and very, very slow
Squarespace
Build a website for less with 10% off Squarespace subscriptions
An American flag flying outside the US Capitol building against a blue sky
The FCC is creating a security council to bolster US defenses against cyberattacks
UK Prime Minister Sir Kier Starmer
UK PM says AI should soon replace civil servants
Image depicting hands typing on a keyboard, with phishing hooks holding files, passwords and credit cards.
Microsoft warns about a new phishing campaign impersonating Booking.com
Ransomware
Microsoft uncovers sleuthy new XCSSET MacOS malware campaign
Latest in News
Google Gemini Flash 2.0 Images
I tried Gemini's new AI image generation tool - here are 5 ways to get the best art from Google's Flash 2.0
An image of the Samsung Galaxy S25 Ultra from a hands-on event
Samsung Galaxy S26 Ultra could resurrect an intriguing camera feature
Eurocom Raptor X18
At $15,000, this massive 256GB RAM laptop makes Apple's MacBook Pro look affordable, tiny and very, very slow
Cristin Milioti in Black Mirror season 7
Netflix launches trailer for Black Mirror season 7, giving us a look at its first-ever sequel episode and an unexpected returning character
A graphic of the PC Gaming Show
Get ready for a bounty of PC games on June 8, as the PC Gaming show is back
A close up of The Daily podcast from Pocket Casts' web page
‘Podcasting shouldn’t be locked behind walled gardens’: Pocket Casts slams Spotify and makes its web player free to all