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Optus network outage Nov 2023: CEO says "no indication" of hack [UPDATED]
By Jasmine Gearie last updated
Optus experienced a nationwide network outage with millions of customers affected, but services are slowing being restored.

3G shutdown in Australia: when is it and what it means for you
By Jasmine Gearie published
3G networks will be completely shut down by September 2024 – here’s how to make sure your devices are ready for a 4G and 5G future.

Optus, Elon and the plan to overhaul Australia’s rural connectivity problem
By Jasmine Gearie published
Optus has revealed it’s partnering with Elon Musk’s Starlink to try and solve Australia’s mobile black spots.

Optus customers can get 50% off Netflix subscription for three months
By Jasmine Gearie published
Netflix’s password sharing crackdown has hit Australia, but Optus has a nifty way to save for your first three months.

Telstra mobile plans to increase by up to AU$6 a month from July
By Jasmine Gearie published
Telstra customers will soon be paying more for their mobile plan, adding to pressure during a cost-of-living crunch.

Optus is still copping the most complaints for mobile service in new TIO report
By Jasmine Gearie published
The Telecommunications Industry Ombudsman’s report for Q3 2023 shows Optus’ mobile customers are an unhappy lot, seven months on from the data hack.

Telstra and Optus thrash Vodafone for 5G speed in latest report
By Jasmine Gearie published
Independent analyst Opensignal finds Vodafone has less than half the 5G download speed of its competitors.

Vodafone’s postpaid customers to be hit with AU$5 price increase
By Jasmine Gearie published
Starting April 1, Vodafone will be increasing the monthly cost for most of its existing postpaid mobile customers.
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