Matthias Göehler

Chief Technology Officer for EMEA at Zendesk.

Articles by: Matthias Göehler

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Shadow AI: the hidden risk of operational chaos

By Matthias Göehler published

As employees embrace unapproved AI tools, how can businesses regain control and ensure security?

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How AI is transforming the future of CX

By Matthias Göehler published

Matthias Göehler, CTO at Zendesk discusses how AI is transforming the future of CX and says customers should get excited.

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