Preparing your customer-facing workforce for remote working
Speed in which businesses roll out virtual offices has had to increase significantly.
Neil Hammerton
Neil Hammerton is CEO and Co-founder of Natterbox. His goal when he founded Natterbox was to revolutionise interactions over the phone between companies and their customers. With 65% of business interactions still taking place over the phone, it is surprisingly an area many businesses don’t invest in – as a result, they miss out on crucial customer insights. With no knowledge of telecoms, Neil read books and asked an industry veteran to teach him about the telephony industry. Natterbox was born 18 months later with the help of two other founders.
