ChatGPT has now fixed a ‘major outage’ – and reopened its Plus subscriptions

An iPhone screen showing the OpenAI ChatGPT download page on the App Store
(Image credit: Future)

ChatGPT is back online after suffering a “major” outage, according to the OpenAI status log (as spotted by Bloomberg). It’s far from the first time the chatbot has gone down in recent months, and it comes amid increased competition from Google’s brand-new Gemini artificial intelligence (AI) tool.

OpenAI, ChatGPT’s developer, posted the note on its website stating that the company’s chatbot was down for just under 40 minutes yesterday, between 5:32pm and 6:10pm PST. Outage indicator website Downdetector logged almost 3,000 reports that ChatGPT had crashed, coinciding with OpenAI’s report.

Looking back through OpenAI’s incident report page, it’s far from the only time that ChatGPT has gone down recently. November was a particularly error-prone month, with another “major” outage on November 8, while a whole host of OpenAI services were inaccessible on November 11.

The latest crash comes at a potentially challenging time for OpenAI, as Google has just launched its Gemini large language model (LLM) that will power a range of AI services for the search giant. Yet Gemini hasn’t got off to the best start, as complaints have mounted over its abilities and Google’s decision to fake a “hands-on” video of the tool.

ChatGPT Plus resumes subscriptions

A laptop screen showing the landing page for ChatGPT Plus

(Image credit: OpenAI)

Just as ChatGPT was coming back online, OpenAI’s CEO Sam Altman shared some more positive news on X (formerly Twitter), noting that the company had re-enabled ChatGPT Plus subscriptions. “Thanks for your patience while we found more GPUs,” Altman added dryly.

ChatGPT Plus is OpenAI’s subscription service. For $20 / £16 a month, users gain access to a more advanced LLM (powered by GPT-4 rather than GPT-3.5, which runs the regular version of ChatGPT), faster response times and “priority access to new features and improvements.”

ChatGPT Plus had become so overrun in recent months that OpenAI was forced to pause subscriptions. According to Altman, a surge in use after OpenAI’s DevDay developer conference “exceeded our capacity and we want to make sure everyone has a great experience.”

With the rise of Google Gemini, you might be taking this moment to consider whether ChatGPT Plus is worth it. Google says Gemini can beat GPT-4 in a majority of tests, yet that’s with its high-end Ultra model, which isn’t available yet. So for now, ChatGPT Plus is still probably the best AI chatbot you can get – at least until Gemini Ultra launches.

You might also like

Alex Blake
Freelance Contributor

Alex Blake has been fooling around with computers since the early 1990s, and since that time he's learned a thing or two about tech. No more than two things, though. That's all his brain can hold. As well as TechRadar, Alex writes for iMore, Digital Trends and Creative Bloq, among others. He was previously commissioning editor at MacFormat magazine. That means he mostly covers the world of Apple and its latest products, but also Windows, computer peripherals, mobile apps, and much more beyond. When not writing, you can find him hiking the English countryside and gaming on his PC.

Read more
ChatGPT on a phone
What is ChatGPT: everything you should know about the AI chatbot
ChatGPT logo
ChatGPT explained – everything you need to know about the AI chatbot
DeepSeek on an iPhone
Is DeepSeek already down? ChatGPT rival and App Store king struggling to cope with demand
An iPhone showing the ChatGPT logo on its screen
ChatGPT-4.5 is here for Pro users now and Plus users next week, and I can't wait to try it
ChatGPT vs Gemini comparison
Google is bragging about Gemini 2.0 Flash, but how does it compare to ChatGPT for casual AI chatbot users?
ChatGPT vs Gemini comparison
I compared GPT-4.5 to Gemini 2.0 Flash and the results surprised me
Latest in Artificial Intelligence
Dream Machine on a laptop.
What is Dream Machine: everything you need to know about the AI video generator
Apple Intelligence Bella Ramsey ad
The Bella Ramsey Apple Intelligence ad that disappeared, and why Apple is now facing a false advertising lawsuit
Google Gemini Canvas
Is Gemini Canvas better than ChatGPT Canvas? I tested out both AI writing tools to find out which is king
Hugging Snap
This AI app claims it can see what I'm looking at – which it mostly can
Apple's Craig Federighi presents Apple Intelligence at the 2024 Worldwide Developers Conference (WWDC).
Apple Intelligence might finally transform Siri into the ultimate AI assistant if these leadership changes are true
Google NotebookLM on a MacBook.
Google’s NotebookLM adds Mind Maps to its string of research tools to help you learn faster than ever
Latest in News
L-mount alliance
Sirui joins L-Mount Alliance to deliver its superb budget lenses for Leica, DJI, Sigma and Panasonic cameras
Security padlock and circuit board to protect data
Trust in digital services around the world sees a massive drop as security worries continue
Samuel and Romy standing very close together in A24's Babygirl movie
Everything new on Max in April 2025, including A24's Babygirl and The Last of Us season 2
An AMD Radeon RX 9070 XT made by Sapphire on a table with its retail packaging
AMD’s secret weapon against Nvidia seems to be stock – way more RX 9070 GPUs are rumored to be hitting shelves than RTX 5000 models
Hacker silhouette working on a laptop with North Korean flag on the background
North Korea unveils new military unit targeting AI attacks
Seth Milchick and Kier Eagan's animatronic speaking in Severance season 2 episode 10
Apple TV+ announces Severance has been renewed for season 3 after that devastating finale