10Web website builder review 2024

10Web is a company that’s been making waves in the WordPress ecosystem since 2011. With over 1 million websites created and more than 20 million plugin downloads, it has established itself as a major player in the community. In 2019, 10Web launched an all-in-one platform for building and hosting WordPress websites. Then it introduced an AI website builder designed specifically for ecommerce stores and small businesses.

10Web’s AI Website Builder is a game-changer for anyone looking to create a professional website quickly and easily. It can generate a fully functional website in just minutes, complete with tailored content and images based on your business type and preferences. The drag-and-drop editor is based on the popular Elementor page builder, which allows for easy customization of your WordPress. With 50+ premium widgets and full mobile responsiveness, you can keep fine-tuning your website to perfection.

What we liked about 10Web is its simplicity and efficiency. The AI-powered features, such as content and image generation, can save you hours of work. The platform also offers a complete suite of tools for hosting, optimization, security, and more — making it a one-stop-shop for all your website needs. The affordable pricing plans and 24/7 customer support are also notable advantages.

However, there are a few drawbacks to consider. 10Web’s AI-generated content, while impressive, may not always be perfectly tailored to your brand or industry. Some users have reported that the AI builder still needs more polish and accuracy. Moreover, the limited traffic and storage on smaller plans could be an issue for growing websites. The lack of email hosting and access to the root domain may also be inconvenient for business users.

Our overall impression of 10Web has been mostly positive. It offers an accessible and efficient solution for creating professional websites, particularly for small businesses and entrepreneurs who may lack the time, budget, or technical skills for traditional web development. While it may not be suitable for every use case, such as highly complex or custom websites, it can be a valuable tool for quickly establishing an online presence and focusing on growing your business. 

10Web plans and pricing

The pricing options for the 10web website builder are structured to accommodate different needs and usage levels. Plans are broken into three categories (Business, Ecommerce, Agency) - each targeted at different user types. 

Business plans 

The AI Starter plan provides the essential features for a single website. It includes an AI assistant (up to 5k words), the ability to connect a custom domain, 10GB of SSD storage, 10k monthly visitors, 24/7 customer care, and a free SSL. 

AI Premium offers all this, plus extra SSD storage (15GB) and extra monthly visitors (50k). AI Ultimate builds on this further with 200k visitors, 20GB SSD storage, and multisite/priority support. 

Ecommerce plans 

Ecommerce plans are targeted at those with ecommerce websites. The AI Starter plan offers a suite of advanced ecommerce tools such as AI page and product description generation, and inventory/order tracking - along with all the standard features needed to build and host your website. 

AI Premium adds a host of extras and increases including full page caching for ecommerce websites, multisite support, and access to Cloudflare Enterprise CDN. The Dedicated Hosting plan offers all this with additional increases to page speed and storage. 

Agency plans 

Agency plans are targeted towards those with 2+ websites. The Agency Starter packages offer access to all standard Premium features for 3 websites. The Agency Premium plan does the same for 10 websites and the Agency Ultimate plan does the same for 20+ websites (plus other benefits).

10Web features

10Web is an all-in-one platform that simplifies website creation and management for self-hosted WordPress users. Offering a comprehensive suite of tools designed to streamline the process of building, hosting, and optimizing WordPress websites, with standout features like:

Elementor page builder

10Web's AI Website Builder allows users to create custom WordPress websites in minutes, complete with AI-generated content and images tailored to their business. The drag-and-drop editor, based on Elementor, enables easy customization of the no-code website.

Ecommerce integrations

The best ecommerce platforms simplify the creation of online stores by leveraging AI to generate tailored content, product descriptions, and images based on user input. It integrates seamlessly with WooCommerce, providing a powerful backend for managing products, orders, and customers.

Managed WordPress hosting

10Web offers fully managed WordPress hosting powered by Google Cloud Platform, ensuring reliable performance with 99.9% uptime and elastic scaling. The hosting service includes automated backups, security monitoring, and one-click migration.

PageSpeed Booster

The PageSpeed Booster automatically optimizes websites to achieve a 90+ PageSpeed score, placing them among the top 1% of the world's fastest websites. This optimization leads to improved Core Web Vitals, with better conversion rates without any manual effort.

White labeling

10Web's white labeling feature allows agencies and freelancers to offer 10Web's services under their own brand, enhancing credibility and customer retention. The platform also provides a complete set of tools for collaboration, client management, and team management.

10Web AI website builder: Setup

10Web’s registration process is simple, requiring only basic information such as name, email address, and password. Once registered, users are guided through a quick onboarding process that familiarizes them with the platform's features and capabilities. This onboarding includes a series of questions about the user's business or website goals, which helps the AI tailor the WordPress site to your specific needs.

For first-time users, 10Web offers a user-friendly interface that’s easy enough to navigate. The AI-powered website builder allows you to start from scratch or input an existing website URL to recreate a design. 

Users can then customize the AI-generated content, images, and layout to their liking using the drag-and-drop editor. The configuration process is minimal. 10Web handles most of the technical aspects, such as hosting and performance optimization, automatically.

10Web also provides a range of features to enhance and maintain your online presence. The platform offers built-in tools for SEO optimization, ensuring that the website ranks well in search engine results. Additionally, it automatically optimizes the website's performance, guaranteeing a 90+ score on Google PageSpeed for both desktop and mobile. This optimization is automatic, requiring no manual input from the user.

You can also collaborate with team members or clients using 10Web's user management features, which allow for granular access control and streamlined communication. 10Web handles regular updates and security checks automatically, ensuring that the website remains secure and up-to-date. 

10Web help and support

10Web provides dedicated 24/7 live chat support across all paid plans, so users can reach out anytime with questions or issues. The support team is praised highly for its responsiveness, typically providing answers within one or two minutes. We appreciated the efficiency and expertise of the support agents, who seem knowledgeable and helpful in resolving any concerns.

Apart from live chat, 10Web offers email support where users can submit tickets. The support team tries to respond to tickets in the shortest time possible. For self-help, 10Web maintains an extensive Help Center with over 700 guides that users can search to find answers on their own.

User reviews consistently highlight the quality of 10Web's customer support. People praise the support team for their patience, kindness, and readiness to help. Many consider 10Web's support a key factor in their positive experience with the platform, noting that the team goes above and beyond to ensure customer satisfaction. 

Is 10Web website builder right for you? Summary

If you’re looking to build an AI-powered website on WordPress, you really can’t do much better than 10Web. This is a company with years of experience developing WordPress tools and plugins, complete with its own dedicated hosting option and round-the-clock support. We like how the platform works well with store integrations like WooCommerce, along with the addition of Elementor and Google Cloud.

While there are a few caveats, if you’re looking for an AI website with the added flexibility that WordPress.org offers, 10Web is a great choice. However, there are certainly more feature-rich options available at the same or a similar price point, especially with the launch of Divi AI and Elementor AI.