New Windows 11 update fixes a seriously frustrating bug that messed with AMD GPUs

An AMD Radeon RX 7800 XT on a table
(Image credit: Future / John Loeffler)

A bug that’s been frustrating Windows 11 users with AMD graphics cards (and CPUs to an extent) has been fixed in the latest update for Microsoft’s OS – or mostly fixed, anyway, going by reports.

This glitch was brought in with the Moment 4 update (it was first seen in the preview of that upgrade), and it messed with AMD profile settings. Every time affected users restarted their PC, those GPU settings (and reportedly CPU settings too, in some instances, like overclocking) went back to their defaults.

The good news is that the Windows 11 update for November (which began rolling out last week) cured this issue, albeit with some caveats.

As Windows Latest reports, the bug has been squashed according to its own testing. The tech site has also been talking to a selection of users hit by the bug and the majority said that this new patch from Microsoft fixed things – however, a few observed that their profile was still being reset.

It appears there are still minor gremlins kicking about, perhaps, though it should be noted that for the fix to work, as well as the November update for Windows 11, you also need to be running AMD’s Adrenalin graphics driver version 23.10.2.

Another slight caveat, too: the November update that resolves this issue has some vexing problems itself.


Analysis: A thornier problem for some?

This is a nasty bug. Having your settings reset and having to redo any customization from scratch after every single PC restart is going to get very annoying, very quickly. Especially if you’ve done a lot of tweaking on your AMD system.

Seeing the fix arrive is great news, although there’s the slight catch of apparently not everyone getting the benefit. Windows Latest doesn’t make it clear if those who found the bug still present after the latest Windows 11 update were using the mentioned version of AMD’s GPU driver (v23.10.2), but presumably they were, as the site would’ve surely clarified that if not.

The tech site suggests that those continuing to be affected may be suffering a profile reset from another cause other than Windows 11 updates.

Whatever wrinkles are left in the solution, if any, Microsoft will hopefully iron them out quickly - although the software giant hasn’t actually confirmed the presence of this fix in the new update.

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Darren is a freelancer writing news and features for TechRadar (and occasionally T3) across a broad range of computing topics including CPUs, GPUs, various other hardware, VPNs, antivirus and more. He has written about tech for the best part of three decades, and writes books in his spare time (his debut novel - 'I Know What You Did Last Supper' - was published by Hachette UK in 2013).