FAQs
How much is Ecoflow delivery?
You’ll be pleased to know that Ecoflow doesn’t charge for the delivery of their products so, no matter what you purchase, it will be delivered to your doorstep for free.
Are there Ecoflow sales?
You can find savings throughout the year with the Ecoflow seasonal sale. We have also seen this brand participating in Black Friday in previous years so keep an eye out for the announcement this year. Outside of these times, you can also save in the Promotional Offers tab or with our Ecoflow discount codes.
Do Ecoflow products come with a warranty?
Ecoflow does offer warranties with their products; how long this is depends on the item you have purchased. Please note that your warranty is only in place if you have registered your product with Ecoflow.
How do I contact Ecoflow?
The easiest way to get in touch with this brand may be to use the Live Chat feature on their website. You can also contact them about your order, technical issues, and customer support inquiries via support.eu@ecoflow.com. If you would like to speak about another matter, visit the Ecoflow contact page for the relevant details.
Are Ecoflow returns free?
If your item(s) have arrived damaged or faulty, Ecoflow offers a 30-day return period and 0 return delivery fee. If you changed your mind, they will charge a transaction fee of 2.6% on credit card purchases, 3.6% for PayPal customers, and 2.6% for Klarna users with the shipping fee charged on top.
Hints and Tips
Sign up for the Ecoflow Newsletter: If you are a keen Ecoflow shopper, you could benefit from keeping up-to-date with everything this brand has to offer by signing up for the Ecoflow newsletter. New subscribers will receive a £500 coupon package to use on their first purchase and they’ll be the first to learn about their latest products, future sales, and exclusive deals.
Shop the Promotional Offers: Shop for the best Ecoflow deals by looking through the Promotional Offers tab. There, you can find heavily reduced prices on products such as the Ecoflow Delta 2 and a wide selection of Ecoflow solar panels.
Official Refurbished: Tech products can be expensive brand-new. That’s why we suggest taking a look at the ‘Official Refurbished’ section. With many of their most popular ranges available here such as the Ecoflow River and the Ecoflow Delta series, you can save up to a huge £1040 on your next purchase.
EcoCredits: Receive exclusive offers and earn while you spend when you become a EcoCredits member. By joining the EcoCredits Rewards programme, you will earn EcoCredits which will help you to receive cash deductions on your future purchases, get you access to exclusive rewards, and get access to special perks. If you’re looking for a great way to save on regular Ecoflow shopping, the EcoCredits Rewards programme could be the answer.
Refer-a-Friend: Help your friends and family to save on their first Ecoflow purchase by sending them your unique referral code. They will receive a 10% off Ecoflow discount code and, when their order has gone through, you will get 5% cashback. If they sign up, you’ll also receive an extra 100 EcoCredits and there are prizes for the customer who gets the most!
How to use Ecoflow discount codes
1) Find an Ecoflow discount code that works for you and click ‘Get Discount’ to copy it to your clipboard.
2) Head over to the Ecoflow website in a new tab.
3) Add your chosen products to the shopping cart.
4) When you’ve finished, click the cart icon followed by the ‘Checkout’ button to begin the checkout process.
5) On the right-hand side of the page, you’ll see a ‘Discount code or gift card’ box. Enter your preferred Ecoflow voucher code here.
6) Select the ‘Apply’ button to activate your code.
7) Finally, complete your purchase and enjoy your savings.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible - including which code you used and where you found it - and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site - all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
