TikTok fined £12.7m by ICO for misusing children's data

A woman pointing to TikTok on her phone
(Image credit: Shutterstock / Ti Vla)

TikTok seems as though it can't stay out of trouble, lately. This time, the popular video-sharing app has been fined £12.7m by the UK watchdog for misusing children's data together with other breaches of the UK GDPR.

The Information Commissioner's Office (ICO) said on Tuesday that "an estimated 1 million under-13s were inappropriately granted access to the platform" as of 2020. Meaning the Chinese-owned app may have illegally collected and used their personal data.

TikTok now risks paying £12.7m in fines to the UK government if failing to prove that any wrongdoings actually occurred.

The news comes as security concerns about TikTok's data practices and links to the Chinese government grow worldwide—with the UK being one of the last countries banning the app from government devices and the US considering a total TikTok ban.

Users will need to connect to a VPN service to keep accessing the app in case a total block would be finally implemented. 

"TikTok should have done better"

In an official statement announcing the decision, UK Information Commissioner John Edwards said: "TikTok should have known better. TikTok should have done better. Our £12.7m fine reflects the serious impact their failures may have had.

"They did not do enough to check who was using their platform or take sufficient action to remove the underage children that were using their platform." 

We all need to understand exactly what TikTok is doing with our personal data so we can decide for ourselves whether we should delete the app.

Nigel Jones

The ICO found that, between May 2018 and July 2020, TikTok had been providing their service to users under the age of 13 "without consent or authorization from their parents or carers" going against UK laws.

That isn't everything, though. 

"Although the headline in the ICO's press release is that TikTok has been fined for misusing children's personal data, it's interesting to note, particularly with the current spate of government bans on the app on work devices, that the £12.7m fine partly relates to general transparency failures," data lawyer and co-founder of The Privacy Compliance Hub Nigel Jones told TechRadar.

In fact, the Commission also found the social media company responsible for not providing the right information to users on how their data was collected, used, and shared in a way that everyone could understand the consequences.

The social media giant is also said to fail to process UK citizens' personal details in a lawful, fair, and transparent manner.

"We all need to understand exactly what TikTok is doing with our personal data so we can decide for ourselves whether we should delete the app," said Jones. 

A TikTok spokesperson ensures the company is investing "heavily to help keep under-13s off the platform," the Guardian reported.

"While we disagree with the ICO's decision, which relates to May 2018 to July 2020, we are pleased that the fine announced today has been reduced to under half the amount proposed last year. We will continue to review the decision and are considering next steps."

The original ICO notice of intent issued in September last year was, in fact, setting the fine at £27 million.

While emphasizing the fact to have changed its practices since the period the ICO investigated - as its CEO recently pledged in front of a congressional hearing in the US - TikTok has now 28 days to make an appeal. 

Chiara Castro
News Editor (Tech Software)

Chiara is a multimedia journalist committed to covering stories to help promote the rights and denounce the abuses of the digital side of life – wherever cybersecurity, markets, and politics tangle up. She writes news, interviews, and analysis on data privacy, online censorship, digital rights, cybercrime, and security software, with a special focus on VPNs, for TechRadar and TechRadar Pro. Got a story, tip-off, or something tech-interesting to say? Reach out to chiara.castro@futurenet.com

Read more
China flag and EU flag on cloudy sky. Waving in the sky
TikTok among six tech firms under fire for sending Europeans' personal data to China
The TikTok logo appears on a smartphone screen with the United States flag in the background
Forget the US TikTok ban – what we need is better social media and privacy laws
EU
TikTok is under investigation for Romanian election interference concerns
TikTok on a phone in front of the USA flag
You could soon need a VPN to use TikTok in the US
DeepSeek
DeepSeek accused of sharing users' data with TikTok's ByteDance in another blow around privacy concerns
Participants hold up signs in support of TikTok at a news conference outside the U.S. Capitol Building on March 12, 2024 in Washington, DC.
US TikTok ban: the clock is ticking for Americans' digital freedoms
Latest in Security
China
Chinese hackers who targeted key US infrastructure charged by Justice Department
linkedin
Watch out - that LinkedIn email could be a fake, laden with malware
An American flag flying outside the US Capitol building against a blue sky
Mass federal layoffs will have “devastating impact on cybersecurity, former NSA cybersecurity director warns
A hand reaching out to touch a futuristic rendering of an AI processor.
North Korean fake job hackers are going the extra mile to make sure their scams seem legit
A hand reaching out to touch a futuristic rendering of an AI processor.
Google Cloud unveils new AI Protection security tools, no matter which model you use
A TV remote pointing at YouTube logo
YouTube warns of phishing video using its CEO as bait
Latest in Features
ER doctors, including Dr. Michael "Robby" Rabinavitch (Noah Wyle) attend to a patient in The Pitt
Max's #2 show The Pitt has left viewers breathless – here are 3 more medical dramas with over 85% on Rotten Tomatoes to get your heart pounding
Uma Thurman looks out of a window and looks serious
Apple TV+ sells an Original thriller series to a rival streaming service for the first time, despite it starring Uma Thurman
Samsung S95D listing image
Samsung reportedly sold more OLED TVs than mini-LED in 2024, suggesting that if the price is matched, people have a favorite
Michael Iskander as David in House of David.
House of David is Prime Video's #2 most-watched show – here are 3 more historical dramas to watch next
Isla Gordon smiles with her arms on her hips as two basketball players stand behind her in Running Point.
Running Point is a Netflix slam dunk – here are 3 more sports comedy shows with over 80% on Rotten Tomatoes to enjoy next
Actor Timothée Chalamet as Bob Dylan in A Complete Unknown
I wasn’t a Bob Dylan fan until I watched the Oscar-nominated A Complete Unknown in a 29-channel, 14,500-watt McIntosh home theater