Want real gigabit broadband? Ditch NBN and switch to GigaComm

If you’re an internet enthusiast in Australia in 2022, it’s not hard to get your heckles up. The thought of what might have been with a fibre-based infrastructure, the billions of dollars wasted remediating old copper (and laying new copper) across the country, performance that can vary wildly from premises to premises, advertised speeds not matching reality, repeated connection drop-outs and 60th place in global speed rankings – all married to the knowledge that toxic politics that got us here. 

However, for residents in and around central Melbourne and Sydney, there’s now a viable alternative that outperforms Australia’s NBN network in all the important metrics. Say hello to GigaComm.

A relatively new face to Australia’s internet industry, GigaComm isn’t just another provider that resells NBN connections – like Optus, TPG or Telstra. It operates its own infrastructure that’s based on a combination of fibre and mmWave wireless technologies. That’s a techie way of saying it can offer much better performance, reliability and pricing than rivals.

Key GigaComm benefits 

GigaComm offers consistently fast download speeds, including gigabit connections up to 1,000Mbps, plus upload speeds of up to 100Mbps. If, like many Australians, you’re relying upon video conferencing to an increasing degree (or suffer from high ping times in your favourite online games) you’ll be thrilled to know that GigaComm’s typical latency is just 2-4ms, which should all but banish the bane of lag! 

For many Australians, GigaComm’s next benefit will be the critical one: direct tech support. Unlike with NBN providers, there’s no need to liaise with NBN Co when reporting a fault. Because GigaComm owns and operates its own network – from connection point to billing system – any failures can be more quickly identified and dealt with. This eliminates the significant stress and delay of being caught in the middle of an ‘NBN Co vs provider’ blame game. 

Owning and operating its own infrastructure also means that costs can be considerably lower than rival providers too. By not having to embrace NBN Co’s nationally average wholesale prices (which are then passed on to the customer), GigaComm can set whatever price it chooses. And, it’s chosen to go cheaper – much cheaper.

How much are GigaComm internet plans?

Domestic GigaComm internet plans are available on both 24-month discounted contracts and on a no-lock-in, month-to-month basis. 

Plans are priced the same regardless of whether or not you sign up to a contract:

• 200/50Mbps – AU$79p/m
• 400/50Mbps – AU$149p/m
• 1,000/50Mbps – AU$169p/m

Choosing the month-to-month option will incur an up-front AU$125 installation fee and the requirement to provide your own router – if you go with the contract option, that fee is waived and GigaComm will send you a new router. On both plan types, you get unlimited data as standard and you can also optionally double your upload speeds for just AU$20p/m extra. 

It doesn’t take much research to establish that the performance and price this represents is dramatically cheaper than similar plans using the NBN infrastructure. With some plans, you can get double the speed for the same price – or less!

Finally, note that dedicated business internet plans (with Service Level Agreements and prioritised support) are also offered, as are telephony services.

Where is GigaComm available?

Being a relatively new provider, GigaComm internet is currently rolling out to selected areas of central Sydney and Melbourne. 

You can check the heatmaps below to see if you're in the current coverage area (accurate as at July 2022), and then enter your address here to check full availability – or if you're not in a coverage area, to get notified if and when the service does open up to your suburb. 

See the appendix at the bottom of this article for a full list of Sydney and Melbourne suburbs where the service is rolling out.

Sydney availability

Melbourne availability

Top 10 reasons you need Gigacomm gigabit internet

With so many good reasons to choose GigaComm internet, it’s actually hard to find reasons NOT to make the switch! 

Even so, GigaComm is offering an additional sweetener: sign-up before August 31, 2022 and you’ll receive AU$20p/m off any plan for the first 6 months! 

Just use the special code: SPECIAL20 and sign up here.

List of NSW and Vic suburbs where GigaComm is currently rolling out

New South Wales

Victoria