Xbox tells players being suspended for uploading their spicy Baldur's Gate 3 clips to "turn off auto-upload" - on a console that enables it by default

Alfira the Bard singing Weeping Dawn
(Image credit: Larian Studios)

Baldur's Gate 3 players on Xbox have found themselves caught between a rock and a hard place after a wave of account suspensions.

On Xbox Series X|S, the auto-upload feature (which automatically uploads clips to the server upon capture) is ensuring that players' very not-safe-for-work romance clips in Baldur's Gate 3 are being shared worldwide. This has resulted in said clips being moderated by Xbox Support, with account suspensions following.

The official Xbox Support Twitter account put out an official statement about the situation, saying: "Our team evaluates appeals and can reverse suspensions if action was taken in error. If this was a first offense, for example, we will remove the suspension and let players know why it happened and how to avoid future issues (e.g., how to turn off auto-upload when sensitive content is being captured)."

The tweet then prompts players to learn how to turn off the auto-upload feature via a link to the relevant page on the Xbox Support website. The wider issue, though, as many players have taken to the replies to point out, is that auto-upload is enabled on Xbox Series consoles by default.

"This is from a game you allow to be bought and played on your console, correct?" says one user in the Xbox Support tweet's replies. "And you are suspending accounts for having auto-uploaded content from a setting that is turned on by default?"

Others are pointing out the flaws in the auto-upload system, such as it not disabling the feature for titles with a mature age rating like Baldur's Gate 3. The general sentiment, though, is that the whole thing could have been avoided if auto-upload wasn't enabled by default. If players have simply forgotten the feature exists - or are playing Baldur's Gate 3 as their first Xbox title - then they may receive a suspension without really knowing why.

It'll be interesting to see how Microsoft responds to the backlash here in the long run. Though, at this point, it may be in the company's best interests to turn off the auto-upload feature by default to save future players the embarrassment of their gleefully exposed Tavs being any more, well, exposed.

Grow your game collection by checking out our guides to the best Xbox Series X games and the best Xbox Game Pass games.

TOPICS
Rhys Wood
Hardware Editor

Rhys is TRG's Hardware Editor, and has been part of the TechRadar team for more than two years. Particularly passionate about high-quality third-party controllers and headsets, as well as the latest and greatest in fight sticks and VR, Rhys strives to provide easy-to-read, informative coverage on gaming hardware of all kinds. As for the games themselves, Rhys is especially keen on fighting and racing games, as well as soulslikes and RPGs.

Read more
Baldur's Gate 3
Don't panic! Baldur's Gate 3 players on PS5 who were affected by the accidental release of Patch 8 can fix their game using this easy solution
Xbox Series X D-pad
Are you an Xbox Insider? I'm here to warn you that the latest update might wipe your console
Upset young man plays computer games at home.
Windows 11 24H2 is in danger of becoming hated by gamers
Xbox Game Pass Ultimate
Xbox February update lets players stream even more of their own games including Kingdom Come Deliverance 2 and Tomb Raider 4-6 Remastered
Assassin's Creed Origins key art - Bayek standing in front of a pyramid
If Microsoft's Windows 11 24H2 issues continue like this, I'll fully convert to SteamOS for gaming as Ubisoft is forced to fix Assassin’s Creed games
Sadie and John shoot up a town
This one change made my games so much more immersive (and it only takes one click)
Latest in Consoles & PC
Image of Naoe in AC Shadows
Assassin's Creed Shadows is hands-down one of the most beautiful PC ports I've ever seen
Image of AC Shadows cover art & Steam Deck
It's not perfect, but Assassin's Creed Shadows' performance is impressive - it runs smoothly on the Steam Deck and Asus ROG Ally
Steam Deck OLED in limited edition white color
With a single update SteamOS could turbocharge handheld PCs – here's how
Samus Aran leaping through space
Metroid Prime 4 tipped to be at the heart of April's Nintendo Switch 2 deep-dive
Nintendo Switch 2
Nintendo Switch 2 expected to have AI upscaling and I can't wait to finally play Tears of the Kingdom with upgraded graphics
Asus ROG Ally using Steam
I think Asus could be the perfect partner for an Xbox handheld – but I have questions
Latest in News
DeepSeek
Deepseek’s new AI is smarter, faster, cheaper, and a real rival to OpenAI's models
Open AI
OpenAI unveiled image generation for 4o – here's everything you need to know about the ChatGPT upgrade
Apple WWDC 2025 announced
Apple just announced WWDC 2025 starts on June 9, and we'll all be watching the opening event
Hornet swings their weapon in mid air
Hollow Knight: Silksong gets new Steam metadata changes, convincing everyone and their mother that the game is finally releasing this year
OpenAI logo
OpenAI just launched a free ChatGPT bible that will help you master the AI chatbot and Sora
An aerial view of an Instavolt Superhub for charging electric vehicles
Forget gas stations – EV charging Superhubs are using solar power to solve the most annoying thing about electric motoring