Samsung Bespoke AI Jet Ultra review: an excellent cleaner, let down by unnecessary AI features

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Samsung Bespoke AI Jet Ultra: two-minute review

The Samsung Bespoke AI Jet Ultra is a cutting-edge cordless vacuum with a self-empty dock, companion app, and AI-powered suction automation. I tested a model ahead of its launch to see how it compares to the rest of the best cordless vacuums on the market, and if it manages to justify costing more than any other vacuum we've tested at TechRadar.

To the untrained eye (and honestly, the trained eye, too), the AI Jet Ultra appears a lot like a regular cordless stick vacuum, albeit a high-quality model that's solidly built and comfortable to use, with an extending telescopic wand and ergonomic handle. However, under the hood it boasts advanced AI smarts that enable it to detect exactly the kind of floor it's on and adjust its suction and brushroll speed in response, to deliver an efficient clean that won't waste battery or make the vacuum too difficult to push.

That's the theory, anyway. On test, the AI adjustments proved a little unreliable. I could hear a change when shifting from lino to carpet, but it overlooked more subtle changes in floor type, and didn't adjust when cleaning the edges of rooms, either. Interestingly, it did sometimes adjust when encountering large spillages, even though it isn't advertised as being able to detect differing dirt levels.

That's not to say the Samsung Bespoke AI Jet Ultra vacuum doesn't offer excellent cleaning power – it does. It aced all my suction tests. But there are a number of vacuums I've tested that have also achieved great results in these tests; the point of difference here is the AI, and I think there's still a bit of work to be done in this regard.

I was more impressed with the auto-empty dock. This isn't unique to Samsung – today's best Shark vacuums also come with their own empty stations – but the unit here is particularly stylish, and ultra-convenient, too. It might benefit allergy-sufferers who don't want particles escaping back into the air, or anyone with a large home and lots of dust or pet hair. The latter will also benefit from the extensive potential runtimes offered by the two swappable batteries. There's also a companion app, although this doesn't feel terribly necessary.

A big sticking point for many will be the price. At $1,099.99 / £1,199.99 / AU$1,699, I'd want this vacuum to be pretty much perfect, and certainly for those advanced AI features to work correctly and make a noticeable difference to performance. Unfortunately, that wasn't quite the case.

That's the short version. Read on for my full Samsung Bespoke AI Jet Ultra review, and to find out if it might be the best vacuum for you.

Samsung Bespoke AI Jet Ultra review: price & availability

• List price: $1,099.99 / £1,199.99 / AU$1,699
• Launch: 31 March 2025

At list price, the Samsung Bespoke AI Jet Ultra costs $1,099.99 / £1,199.99. It was unveiled on 31 March 2025, and is available to buy in the Samsung US store now. Preorders are due to open in the UK today (for an on-sale date of 22 April), but at time of writing it hasn't yet appeared on the website. The price puts this vacuum firmly in the premium price bracket; in fact, I think this is the priciest vacuum we've ever tested at TechRadar.

It's due to go on sale in Australia from 7 April, with pricing from AU$1,699 (so significantly more affordable than it is in the UK and US).

However, chances are you might not have to shell out that list price. During deals events we often see hefty discounts on Samsung appliances, and I predict that this will be the case for the Bespoke AI Jet Ultra, too. [Update: in fact, updating this on the day the vacuum went on sale in the US, it's already discounted.]

In comparison, Dyson's most advanced model at time of writing is the Dyson Gen5detect, with list prices from $949.99 / £769.99 / AU$1,549. That model doesn't have the auto-empty dock or companion app, though (you can see exactly how they match up in my Dyson Gen5detect vs Samsung Bespoke AI Jet Ultra comparison).

At time of writing, Shark's top vacuum is the Shark PowerDetect Cordless. That one does have an auto-empty dock, although overall feels far less premium than the Samsung Bespoke AI Jet Ultra. With the base, it costs $499.99 / £549.99 / AU$999.99.

Samsung's previous model in the lineup – the Bespoke Jet AI – has a list price of $1,099 / £999 / AU$1,499.

Is it worth it? I'm not sure. While the build quality is solid and the performance good, I think much of what you're paying for is those advanced AI features, which on test didn't quite work as advertised. They also didn't result in a noticeably more efficient clean than other, AI-free vacuums I've tested. If you do decide this is the vacuum for you, I'd definitely hold out for a discount.

• Value for money score: 2.5 out of 5

Samsung Bespoke AI Jet Ultra specs

Samsung Bespoke AI Jet Ultra review: design

• Stick vacuum with telescopic wand and ergonomic handle
• Comes with self-empty dock that can also diagnose any problems
• Various attachments including two floorheads and mini-motorized Pet Tool+

The Bespoke AI Jet Ultra is the third generation model – you can read about this vacuum's predecessors in our Samsung Bespoke Jet AI review (2023 launch) and Samsung Bespoke Jet cordless vacuum review (2022 launch).

Under the hood, this Ultra model certainly sees some improvement over the Bespoke AI Jet. For example, this new version offers 400W of suction power (compared to 280W), and it comes with a new "spinning cyclone" (although there's no info yet on what this does). The addition of AI is also an upgrade, improving the vacuum's detection capabilities. So, while the previous model could differentiate between carpet, hard floor and mats, and be aware that it's been lifted up, the new model can do all that, but is also able to detect long-pile / dense carpet, and corners. Used in AI mode with one of the two main floorheads, the vacuum has been designed to optimize suction power for an effective, battery-efficient clean.

Alongside the AI smarts, the Samsung Bespoke AI Jet Ultra arrives with a companion app and the ability to self-diagnose any maintenance issues, such as blockages.

Vacuum

The vacuum itself is a fairly standard-looking stick vac, if a little dramatic with its matte off-black finish. The main motor mechanism is on the larger, heavier side, but the handle has an ergonomic grip and rest for your index finger, making it secure and comfortable to hold. Above the handle you'll find an "On" button, plus and minus buttons, and a small screen for displaying information.

You can use the plus and minus buttons to cycle through the five different power modes: Min, Mid, Max, Jet and (if you have one of the main floorheads attached) AI. The screen will display which mode you're in, and how much cleaning time you have left on the battery in that mode.

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It will also show maintenance information: when to clean the filter; when the dock dustbag is full; and if the brushroll is blocked, for example. The Samsung Bespoke AI Jet Ultra has diagnosing powers, too. It told me when the floorhead was blocked (when it had tried to suck up my bath mat) and even displayed a graphic showing me what to do to clear it. Today's best Dyson vacuums can also self-diagnose and provide specific fix instructions.

The AI Jet Ultra also makes it possible for you to display any messages and calls to your phone on its screen. I guess that might be useful if you're concerned about missing any important calls/messages as a result of the noise of the vacuum, but it seems more like a gimmick to me.

Remove the dustbin and you'll find a small, washable filter. The main filter (behind a metal mesh) sits inside the dustbin, and can be accessed by twisting the plastic cover to unlock it. There's also a paper filter hidden behind a grille, but I couldn't figure out how to access it for cleaning purposes. New to this model is HEPA filtration – the most effective filtering found in commercial products.

Rather unusually, this vacuum ships with two different-sized batteries. Both fit on the vacuum, with one designed to last 100 minutes, while the other will last up to 60 minutes.

The wand and floorhead / detail tools clip on, with a clever addition being a slider on the main wand that allows it to extend. At minimum height the vacuum's reach is pretty short (I'm 5ft 8in and needed to extend it a fair way to use it comfortably), so I think part of the motivation behind this is that it means the dock doesn't need to be super-tall. However, being able to adjust height to suit the user does make it more comfortable to use.

Samsung also provides a joint attachment that can be angled at around 45, 90 and 135 degrees. This sits at the bottom end of the wand, extending its reach even further. It's designed for up-high cleaning with a detail, too. You can't use it with any of the motorized cleaning heads (so the two floorheads and the mini Pet Tool+). Shark's equivalent feature sits at the top end of the wand and allows it to pivot forward to 90-degrees, for easier cleaning under furniture – arguably, a slightly more useful setup.

The previous model had an optional mop attachment, but this isn't a feature here – or, at least, I didn't have one included on my review model.

Dock

This stick vacuum comes with a large dock that both charges the machine and empties the onboard dustbin. It takes the form of a dramatic-looking black cylinder with a base.

The vacuum slides in the top, prompting anything in its onboard bin to whoosh out and into a larger dust bag in the base. There's a discreet Start/Stop button, to manually control the emptying if required, and the process can also be managed via the app. To access the larger dust bag, you remove the black, plastic cover and open a second hatch behind.

Overall, I think Samsung has done a great job of making the dock look as stylish as possible, given that it has to be a fairly awkward size and shape to do what it needs to do. It's certainly more high-end looking than Shark's big, white, Toblerone-shaped auto-empty docks (see our Shark PowerDetect cordless vacuum review for an example). While Shark's machines can be purchased with or without a dock, the Samsung dock is included as standard.

Accessories

Samsung provides a wide range of detail tools to help you tackle different cleaning tasks. They are as follows:

• Active Dual Brush floorhead
• Slim LED Brush+ floorhead
• Pet Tool+ mini-motorized head
• Combination tool
• Extendible Crevice tool

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Your main floorhead looks to be the Active Dual Brush, which has a small fluffy roller and a larger one with bristles. I assume this is for use on both hard floors and carpet. There's also a Slim LED Brush+, which has just one large fluffy roller. It's designed for hard floors specifically, since the soft roller can get nice and close to the floor without scratching it.

The Pet Tool+ mini-motorized head is meant for covering larger, not-flat surfaces such as sofa cushions. Samsung has supplied a kind of accessory carousel that has space to house all five of the attachments, with the main floorheads clipping on and dangling downwards.

• Design score: 4.5 out of 5

Samsung Bespoke AI Jet Ultra review: performance

• Comfortable and fairly maneuverable, but can be hard to push on carpet
• Suction excellent, but AI adjustment doesn't always seem to work
• Self-empty dock is a big effort-saver

Upon switching the Samsung Bespoke AI Jet Ultra on for the first time, the screen took me on a whistle-stop guide of the vacuum – and I mean whistle-stop; each bit of information barely stayed on-screen long enough for me to read it.

To test performance, I used the vacuum to clean my whole flat, putting all the different attachments through their paces, measuring my experience against Samsung's performance claims. I also ran a series of suction tests on hard floor and carpet.

Comfort & usability

First up, I have to commend Samsung for the ergonomic design of the vacuum's handle. It's a simple thing but often forgotten (I'm looking at you, Dyson) and really does improve comfort in use. That's especially important when the vacuum is on the heavier side, as this model is.

The main Jet Dual Brush floorhead seems to pivot pretty well – although it isn't as nimble as a Dyson – but on test I found it difficult to change direction and get the vacuum moving again on carpet. This was a complaint our reviewer had with both the previous iterations of this vacuum; it seems Samsung might have stuck with the same design here. It's much better with the Slim LED Brush+ on hard floor, though.

Many vacuum brands have built anti-tangle features into their floorheads, but sadly, the Jet Dual Brush is lacking here; it quickly becomes tangled with my long hair when used on my carpet.

Both of the main floorheads feature LED headlamps, which are on by default. These do help light the way, but there's a marked difference between these kinds of white lights and the green laser used by Dyson. The former will really only help illuminate dingy corners, while the latter shows up dirt that's near-invisible to the naked eye.

Cleaning performance

The AI mode can be used with either the carpet or hard floor floorheads. Samsung says the vacuum can sense hard floor, carpet, long-pile carpet, mats, corners, and when it's been lifted up. It will then adjust suction and brushroll speed to deliver equivalent cleaning power to being used in Mid mode, but while saving battery and being easier to push, due to less resistance.

It's all quite complicated, but Samsung provided me with some graphics to show the science behind it all – and, in theory at least, it seems to make sense. (Although I will state for the record that in my opinion, I do think that "AI" is being thrown in purely as a buzzword here.)

It's worth flagging that the dock needs to be plugged in with the vacuum connected via Bluetooth for the AI to work, and this mode only works with the two main floorheads.

On test, I found this auto-adjustment a little hit and miss. I could hear the power shifting as I went from hard floor to medium-pile carpet – and I'd receive a notification on-screen saying that the vac was "Optimizing for environment". It also dropped to a lower-power mode when I lifted it up.

However, when I laid out my bath mat (medium thickness, thin, looped pile) on my carpet, it didn't adjust for it; it repeatedly tried to eat it. It also failed to adjust when cleaning the edges / corners of rooms – a feature that has been specifically added to this model.

Interestingly, the vacuum did occasionally (not always) adjust for high levels of dirt: for example, when clearing up the spilled oats or cleaning an especially dusty area. Dirt detection isn't something Samsung advertises as an AI feature, although this is the main focus of competitor vacuum brands' automation efforts.

Dyson (with the V15 Detect and Gen5detect) and Shark (with the Detect Pro and PowerDetect cordless) offer their own automation features. Models from both brands can adjust suction based on whether they're cleaning hard floor or carpet, and the level of dirt is detected. Shark's models even adjust when cleaning the edges of rooms. In general, I've found these models more reliable, plus I think adjusting cleaning power based on dirt rather than floor type is a more logical priority.

Suction tests

To get a more objective view of how well the Bespoke AI Jet Ultra vacuum performs, I ran TechRadar's standard suction tests. It was possible to see this vacuum's powerful suction because after running it around my flat, the bin had collected quite large quantities of grey fluff. I can only assume this is dirt off my carpet (which is 3+ years old and past the shedding stage).

On with the tests. I started by emptying a teabag onto my carpeted floor, to see if the vacuum could clear it with the Active Dual Brush floorhead attached – and it did so extremely well. I tackled one side of the mess using AI mode, the vacuum clearing it in a single forward pass. On the other side I used the vacuum in Min mode, and everything was gone in one forward and backward pass.

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I then ran the same test using oats, to see how well this floorhead would cope with larger debris. Again, the Bespoke AI Jet Ultra cleared everything without any issues, even when I switched from AI mode to Min mode. Neither did the oats ping around, as can happen with larger particles.

During both tests, I also tried pulling the floorhead backwards over the spillage, and was pleased to see there was no pooling of debris behind the floorhead.

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I sprinkled oats along the side of my fireplace, too, to gauge the efficiency of this vacuum's edge cleaning. I was disappointed not to hear the power ramping up here, especially since edge detection is a new addition for the Samsung Bespoke AI Jet Ultra. Nevertheless, the vacuum did manage to suck up most of the mess, leaving only the oats closest to the carpet's edge; but it did ping some around through the process. The Crevice tool cleared the rest with no issues.

Attaching the Slim LED Brush+, designed for use on hard floors, I then repeated the same tests on my kitchen lino.

I found the Samsung cleaned up the tea leaves fine, but did cause them to pool behind the floorhead when approached from behind. However, this seems to be a common occurrence with this type of floorhead, because I have encountered the sae problem with the Dyson counterpart.

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When I ran the test with the oats, the Bespoke AI Jet Ultra cleared them well when approached from the front, but on the reverse stroke the debris again pooled and was pinged around.

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In general, the soft Slim LED Brush+ seemed to struggle to pick up hair and debris off lino flooring around edges of the room. I assume it's really designed for fine dust, but it's very difficult to tell how it's managing that.

Attachments & handheld mode

Like most modern stick vacuums, the Samsung Bespoke AI Jet Ultra can be converted into a handheld machine by removing the wand and adding a detail tool. In use, while it felt a little heavy used in this way; it was fine in general, with the ergonomically shaped handle helping with grip and maneuvering.

The Pet Tool+ mini-motorized head worked well on my sofa, although it did quickly become tangled with hair. (This is an issue Dyson has managed to solve by swapping out a parallel roller for a conical one.)

Samsung has made its Crevice tool extendible, although be aware that it does become wobbly when extended. My only other minor complaint with the attachment-swapping process is that upon removing the main floorhead following my suction tests, I found some oats fell back out onto my floor – they obviously hadn't quite made it to the bin.

Emptying

The Samsung vacuum's auto-emptying worked as advertised, clearing almost everything from the bin on its "short" cycle, and leaving only a bit of fluff and few hairs wrapped around the central filter. It was a little noisy, but nothing too offensive.

Samsung Bespoke AI Jet Ultra – auto empty - YouTube

Watch On

I appreciate that Samsung has included an option to turn the lights off on the dock and vacuum screen – charging LEDs that blink in the night are a perpetual irritation to me.

However, you can't turn off the auto-empty, which in my opinion is an oversight. I found it annoying when using the vacuum for just quick cleanups, when there was barely anything in the bin. There are also occasions where you won't want the disturbance – say the dock lives near a child's bedroom, and you've used the vacuum elsewhere in the evening; you'll need to be quick on the Stop button when adding it back onto its perch.

Although I don't particularly mind having to manually empty my vacuum's bin, the automation is super convenient. It might also appeal to allergy sufferers, because it means fewer chances for allergens to escape back into the air once they've been sucked up. You will have to factor in the ongoing cost (and minor hassle) of buying dust bags, though.

App

You can control aspects of the vacuum's settings via the Samsung's SmartThings app. It will display charge status, and when the dustbin was last emptied. You can also direct for the dustbin to be emptied, if the vacuum is docked. However, since this happens automatically when you dock the vacuum, it feels a little unnecessary... although I guess it might be useful if it hasn't fully emptied, and you don't want to get up and press the button on the machine itself.

You can also adjust the time allocated to emptying the dustbin – shorter, if you know you aren't picking up much on a general clean; longer, if you're dealing with mountains of pet hair – and set the default suction power. It's on AI as standard, but you could pick a different mode, if you prefer. And it's also possible to switch off all the vacuum's lights while it's docked. Note that none of this functionality is essential, though, so you could get by just fine without the app.

• Performance score: 4 out of 5

Samsung Bespoke AI Jet Ultra review: battery life

• Comes with two interchangeable batteries
• One lasts 100 mins, the other 60 mins
• Theoretically up to 2hrs 40 mins cleaning in Min mode

Unusually, my Samsung Bespoke AI Jet Ultra came bundled with two batteries – one big (in size and capacity) and one small.

Samsung quotes a maximum runtime of 1 hour 40 minutes for the larger battery, and 60 minutes for the smaller. Anything over an hour's runtime is exceptional, although obviously we're talking about that being achieved on the lowest powered mode, plus that's not standardized from machine to machine.

One unit will charge in the vacuum on the dock, and there's a separate small charge dock supplied to keep the second battery juiced up. All this means you can hot-swap them, to get up to 2 hours 40 minutes of cleaning.

• Battery life score: 5 out of 5

Samsung Bespoke AI Jet Ultra review: alternatives to consider

Should you buy the Samsung Bespoke AI Jet Ultra?

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How I tested the Samsung Bespoke AI Jet Ultra

I received a pre-launch sample of the Samsung Bespoke AI Jet Ultra, and was only able to keep it for a week. During this time, I used it to clean my entire flat, testing out all of the detail tools as well as using both floorheads. I also ran TechRadar's standard suction tests to get an objective idea of how it performs in practice. I tested any features and claims made by Samsung, and compared my experience to other vacuums I've reviewed – in particular, the Dyson Gen5detect and Shark PowerDetect stick vacuum.

Read more about how we test vacuum cleaners

• First reviewed February 2025

• View or buy at Samsung

• View or buy at Samsung