Apple is giving extra time on iPhone returns

(Image credit: Future)

Apple has revealed that it will extend return periods for many of its devices and accessories by 14 days following the company's global store shutdown

This additional grace period will be over and above to the 14 days return window that Apple generally offers with its devices - however it excludes contracted iPhones in the United States, Canada, Japan, and Australia as well as trade-in devices in the United States.

Apple closed all its retail stores outside Greater China till March 27 due to the global coronavirus outbreak.

Apple store shutdown

Apple published an FAQ on its website answering possible queries around the status of returns and repair policy, noting that users wanting to return a device will get an additional two weeks grace once its stores re-open.

The company has also announced that it will not host any Genius bar appointments, with existing bookings needing to be rescheduled after March 27. However braver users can still start a repair online with the help of its online support team.

Since Apple offices are still open, the company has encouraged its employees to work from home wherever possible. Its retail stores in China remain open, but with reduced working hours for the time being.

TOPICS
Jitendra Soni

Jitendra has been working in the Internet Industry for the last 7 years now and has written about a wide range of topics including gadgets, smartphones, reviews, games, software, apps, deep tech, AI, and consumer electronics.  

Latest in Phone & Communications
GlocalMe KeyTracker
When I tested this global tracker, it trounced the Apple AirTag in so many ways
Privacy Hero II
Privacy Hero II VPN Router
ThinkPhone 25 by Motorola
I reviewed the ThinkPhone 25 by Motorola and while it's not as fast as its predecessor, it's the superior phone in so many ways
FRITZ!Box 7690 WiFi 7 Router
FRITZ!Box 7690 router review
Ulefone Armor Pad 4 Ultra Thermal
Ulefone Armor Pad 4 Ultra Thermal rugged tablet review
Unihertz Tank Pad 8849
Unihertz Tank Pad 8849 rugged tablet review
Latest in News
Nintendo Switch 2 Joy-Con up-close from app store
Nintendo's new app gave us another look at the Switch 2, and there's something different with the Joy-Con
cheap Nintendo Switch game deals sales
Nintendo didn't anticipate that Mario Kart 8 Deluxe was 'going to be the juggernaut' for the Nintendo Switch when it was ported to the console, according to former employees
Three angles of the Apple MacBook Air 15-inch M4 laptop above a desk
Apple MacBook Air 15-inch (M4) review roundup – should you buy Apple's new lightweight laptop?
Witchbrook
Witchbrook, the life-sim I've been waiting years for, finally has a release window and it's sooner than you think
Amazon Echo Smart Speaker
Amazon is experimenting with renaming Echo speakers to Alexa speakers, and it's about time
Shigeru Miyamoto presents Nintendo Today app
Nintendo Today smartphone app is out now on iOS and Android devices – and here's what it does