Apple HomePod update leaves some users unable to play Apple Music tracks

apple homepod
(Image credit: pianodiaphragm / Shutterstock.com)

Some Apple HomePod users are reporting that their smart speaker can no longer find songs on Apple Music, following the recent HomePod 14.5 update. The update was released in late April with "bug fixes", and was swiftly followed by another with “bug fixes and performance improvement".

According to 9to5Mac, the problem occurs when attempting to play songs or artists using the  'Hey Siri' command, with multiple users taking to Twitter to voice their concerns.

According to What Hi-Fi?, some users have been able to resume normal Apple Music playback by factory resetting their HomePod. If that doesn't work, you could try using AirPlay to cast songs from your iPhone to the smart speaker, though it's not a true fix for the problem.

Bye bye, HomePod

Having first gone on sale at the start of 2018, the Apple HomePod smart speaker was recently discontinued, with Apple turning all of its attention to the smaller (and cheaper) HomePod Mini instead.

In a statement, Apple said that "HomePod Mini has been a hit since its debut last fall, offering customers amazing sound, an intelligent assistant, and smart home control all for just $99. We are focusing our efforts on HomePod Mini." 

The news came as something of a surprise; after all, Apple had just given the HomePod an audio boost with Dolby Atmos support, as well as the ability to double up as an intercom system like the HomePod mini. Plus, both the HomePod and HomePod mini now support voice control for Deezer, so the upgrades are still coming.

While Apple has confirmed that the original HomePod will continue to receive software updates, we don't know how long that will last. And, once current stocks are depleted, you won't be able to buy a new HomePod anyway. 

It's not clear whether Apple is planning to release a new flagship smart speaker to sit alongside the HomePod mini, but since Apple discontinued the HomePod, we’ve seen a number of patents suggesting a new HomePod is on the cards.

The so-called Apple HomePod 2 may even come with a display, if rumors are to be believed, like the Amazon Echo Show 10 and Google Nest Hub

Olivia Tambini

Olivia was previously TechRadar's Senior Editor - Home Entertainment, covering everything from headphones to TVs. Based in London, she's a popular music graduate who worked in the music industry before finding her calling in journalism. She's previously been interviewed on BBC Radio 5 Live on the subject of multi-room audio, chaired panel discussions on diversity in music festival lineups, and her bylines include T3, Stereoboard, What to Watch, Top Ten Reviews, Creative Bloq, and Croco Magazine. Olivia now has a career in PR.

Read more
Apple Homepod and Apple Homepod mini on blue background
The best Apple HomePod prices and deals for March 2025
Woman holding phone in field with Spotify app onscreen
The Spotify bug that shows ads to Premium subscribers has finally been fixed - for now at least
New Sonos app home screen shown on an iPhone, held in a person's hand
Sonos may have finally fixed its app’s biggest remaining problem
A mock up of an Apple HomePod hub based on the Amazon Echo Show 10 sitting on a kitchen table
Advantage, Alexa – Apple's smart home hub reportedly 'postponed' due to Siri slowdown
Google Nest Hub
If your Google Nest smart speaker has been giving you the silent treatment, there's now a fix
Apple Watch Series 10 experience
Apple Watch speaker not working? Here's what you should do – according to Apple
Latest in Smart Speakers
Amazon Echo
Alexa Plus needs a flagship smart speaker – here are 5 things I'd like to see in the next Echo
A collection of Amazon Echo devices on a grey background
Want to try Alexa+? Here are the Echo devices it'll work on
Panos Panay at Amazon Alexa event
You can pay $19.99 a month for Alexa Plus – but why would you?
Panos Panay at Amazon Alexa event
Amazon Alexa event as it happened - Alexa+ subscription service officially announced with ample AI features
Google Nest Hub
If your Google Nest smart speaker has been giving you the silent treatment, there's now a fix
Amazon Echo deals
My technophobe mom loves her new Amazon Echo, so I'm shopping these after-Christmas sales to kit out her new smart home
Latest in News
Zendesk Relate 2025
Zendesk Relate 2025 - everything you need to know as the event unfolds
Disney Plus logo with popcorn
You can finally tell Disney+ to stop bugging you about that terrible Marvel show you regret starting
Google Gemini AI
Gemini can now see your screen and judge your tabs
Girl wearing Meta Quest 3 headset interacting with a jungle playset
Latest Meta Quest 3 software beta teases a major design overhaul and VR screen sharing – and I need these updates now
Philips Hue
Philips Hue might be working on a video doorbell, and according to a new report, we just got our first look at it
Microsoft
"Another pair of eyes" - Microsoft launches all-new Security Copilot Agents to give security teams the upper hand