Bluetooth device suddenly not working with Windows 10? This might be why

Windows 10 Bluetooth
Image Credit: Microsoft

Bluetooth has become an incredibly popular tool for connecting devices, whether it's the best smartwatches or the best wireless headphones. But, not all Bluetooth devices are created equal, and a new security update from Microsoft may break Bluetooth connection for some devices on Windows 10

The new security update arrives in a number of Windows cumulative updates, including the update for June 2019. But, it goes beyond that, so it won't just be computers getting the latest major update that are affected. The security update and Bluetooth changes will effect Machines running even Windows 8.1 and Windows Server 12, as discovered by Windows Latest

The security update isn't breaking Bluetooth connections on accident, though. The change is intentional, and it aims to block potentially dangerous devices from connecting to Windows computers. What Windows is doing in this case is blocking connections from Bluetooth devices that use well-known encryption keys. 

You can find more details on all the affected updates from Microsoft here.

What you can do

In most cases, this security update is not going to affect you. Popular Bluetooth devices from major manufacturers aren't likely to have launched with well-known encryption keys. And, in cases where they have, the companies may have updates available to remedy the issue.

If a Bluetooth device you've attempted to connect can't connect, you can check in the Windows Event Log for an error to see if this update is the cause. The error will show up with "BTHUSB or BTHMINI" in the Event Source field, "22" in the Event ID, and "BTHPORT_DEBUG_LINK_KEY_NOT_ALLOWED" in the Name field. 

It will also include the Event Message Text: "Your Bluetooth device attempted to establish a debug connection.  The Windows Bluetooth stack does not allow debug connection while it is not in the debug mode."

If your device is not connecting because of this error, you can either try to update the Bluetooth device or roll back the update. The the other alternative is to replace the Bluetooth device itself. Since future updates of Windows are likely to keep this change to Bluetooth security, keeping insecure Bluetooth devices is likely a fraught option.

Mark Knapp

Over the last several years, Mark has been tasked as a writer, an editor, and a manager, interacting with published content from all angles. He is intimately familiar with the editorial process from the inception of an article idea, through the iterative process, past publishing, and down the road into performance analysis.

Latest in Windows
Microsoft Surface Laptop and Surface Pro devices on a table.
Hate Windows 11’s search? Microsoft is fixing it with AI, and that almost makes me want to buy a Copilot+ PC
girl using laptop hoping for good luck with her fingers crossed
Windows 11 24H2 seems to be a massive fail – so Microsoft apparently working on 25H2 fills me with hope... and fear
A woman sitting in a chair looking at a Windows 11 laptop
It looks like Microsoft might have thought better about banishing Copilot AI shortcut from Windows 11
Using Zipped files and folders in Windows 11
Windows 11 should soon be faster at extracting files from compressed ZIPs – and it’s about time, frankly
Xbox Wireless Controller
Microsoft is adding a powerful new feature for using Xbox controllers with Windows 11
Woman disgusted by her laptop
Embarrassing Windows 11 bug that deleted Copilot app is now fixed – but will anyone outside of Microsoft care?
Latest in News
inZOI promotional material.
inZOI has become the most wishlisted game on Steam, but I wouldn't get too caught up in the hype
Xbox Series X and Xbox wireless controller set to a green background
Xbox Insiders are currently testing a new Game Hub feature that looks useful, but I've got mixed feelings about it
A stylized depiction of a padlocked WiFi symbol sitting in the centre of an interlocking vault.
Broadcom warns of worrying security flaws affecting VMware tools
Microsoft Surface Laptop and Surface Pro devices on a table.
Hate Windows 11’s search? Microsoft is fixing it with AI, and that almost makes me want to buy a Copilot+ PC
Oura Ring 4
Activity tracking on Oura Ring is about to get a whole lot better, but I've got bad news about your step count
Google Pixel Buds Pro 2
Cleaned your Pixel Buds Pro 2 recently? If not, you might be getting worse sound