Canon confirms it was hit by major ransomware attack, customer data stolen

French Headquarters
(Image credit: Canon)

After suffering a cyberattack back in August, Canon has finally publicly confirmed that the attack was caused by ransomware and the cybercriminals responsible stole data from its company servers.

The camera manufacturer's IT department issued a notice to staff on August 5 explaining that the company was suffering “widespread system issues affecting multiple applications, Teams, email and other systems”, but did not offer further explanation.

Canon then conducted an investigation into the incident and found evidence of unauthorized activity on its network between July 20 and August 6. According to the company, the attackers had managed to access its file servers which also hosted “information about current and former employees from 2005 to 2020 and their beneficiaries and dependents”.

Based on a partial screenshot of the ransom note obtained by BleepingComputer, it was clear that the Maze ransomware group was responsible. Then shortly after the attack, the group reached out to the news outlet to inform them that they had stolen 10TBs of data from Canon.

Stolen employee data

In a recent notice of data security incident, Canon confirmed that data accessed by the cybercriminals behind the August cyberattack included the names, Social Security numbers, dates of birth, driver's license numbers, bank account numbers and electronic signatures of its current and former employees.

Although the company is just making this information public now, it did inform its employees of the matter via an internal security notice that was sent out just after the attack on August 6.

The Maze ransomware group is responsible for a number of cyberattacks against large organizations including LG, Xerox, Allied Universal, Southwire, City of Pensacola and Canon. However, earlier this month on November 1, the group formally shut down its operations which had began about a year and a half earlier in May of 2019.

Current and former Canon employees affected by the incident can reach out to Equifax, Experian and TransUnion as they are all providing identity theft protection services for victims of the cyberattack.

Via BleepingComputer

TOPICS
Anthony Spadafora

After working with the TechRadar Pro team for the last several years, Anthony is now the security and networking editor at Tom’s Guide where he covers everything from data breaches and ransomware gangs to the best way to cover your whole home or business with Wi-Fi. When not writing, you can find him tinkering with PCs and game consoles, managing cables and upgrading his smart home. 

Latest in Security
cybersecurity
Chinese government hackers allegedly spent years undetected in foreign phone networks
Data leak
A major Keenetic router data leak could put a million households at risk
Code Skull
Interpol operation arrests 300 suspects linked to African cybercrime rings
Insecure network with several red platforms connected through glowing data lines and a black hat hacker symbol
Multiple routers hit by new critical severity remote command injection vulnerability, with no fix in sight
Code Skull
This dangerous new ransomware is hitting Windows, ARM, ESXi systems
An abstract image of a lock against a digital background, denoting cybersecurity.
Critical security flaw in Next.js could spell big trouble for JavaScript users
Latest in News
DeepSeek
Deepseek’s new AI is smarter, faster, cheaper, and a real rival to OpenAI's models
Open AI
OpenAI unveiled image generation for 4o – here's everything you need to know about the ChatGPT upgrade
Apple WWDC 2025 announced
Apple just announced WWDC 2025 starts on June 9, and we'll all be watching the opening event
Hornet swings their weapon in mid air
Hollow Knight: Silksong gets new Steam metadata changes, convincing everyone and their mother that the game is finally releasing this year
OpenAI logo
OpenAI just launched a free ChatGPT bible that will help you master the AI chatbot and Sora
An aerial view of an Instavolt Superhub for charging electric vehicles
Forget gas stations – EV charging Superhubs are using solar power to solve the most annoying thing about electric motoring