CyberGhost drops password manager

CyberGhost logo
(Image credit: CyberGhost)

CyberGhost has announced the discontinuation of its password manager, which it claims is down to a lack of take-up, and is already preparing an exit plan for its customers.

The service was initially launched in April 2021 as part of a partnership with cloud-based password manager PassCamp, but has reached the end of its life just 20 months later.

CyberGhost primarily focuses its attention on its affordable VPN service. The password manager was considered an add-on, rather than a standalone tool, forming part of a package designed to protect Internet users’ safety and security.

CyberGhost password manager

This isn’t uncommon practice in the industry, with other rivals like NordVPN and PureVPN also offering additional services as add-ons to their VPN subscriptions.

In an email to TechRadar Pro, a CyberGhost spokesperson explained:

“...while our approach to protecting your credentials was built on a solid technology foundation, the product didn't gain the traction we expected. So we've made the difficult decision to sunset our Password Manager.”

For existing users, the company has provided a clear exit plan. The service has closed down as of December 12, 2022, and CyberGhost is busy cancelling user subscriptions and applying refunds for any remaining time in their plans. It goes without saying that users will no longer be able to renew memberships, and new signups are closed.

We reached out to the company which was able to confirm that access to the password manager will remain in place until January 31, 2023, giving users a period of around six weeks to vacate their accounts and find a suitable alternative.

Steps to guide you through the process of exporting data can be found on the company’s web page.

CyberGhost isn’t the first company to have to remove its password manager; VPN company Tunnelbear suffered similar pressure when it had to remove its password manager a while back.

Craig Hale

With several years’ experience freelancing in tech and automotive circles, Craig’s specific interests lie in technology that is designed to better our lives, including AI and ML, productivity aids, and smart fitness. He is also passionate about cars and the decarbonisation of personal transportation. As an avid bargain-hunter, you can be sure that any deal Craig finds is top value!

Read more
Young woman working at a coffee shop with a laptop
Too many passwords, not enough brain space? Here’s how password managers can improve your life
Microsoft
Microsoft Defender VPN is shutting down for good
Google Pixel 9 Pro
Google Password Manager may be set to introduce a nuclear option for its Android app
NordPass
Save big on premium password security this holiday season with NordPass
Roboform
Roboform is offering 60% off on its Premium Plan so you can get all your passwords secured
Keeper
Secure your data this holiday season with Keeper’s biggest sale yet
Latest in Security
A graphic showing someone on a tablet working through a supply chain.
Security issue in open source software leaves businesses concerned for systems
ransomware avast
One of the most powerful ransomware hacks around has been cracked using some serious GPU power
person at a computer
Infamous ransomware hackers reveal new tool to brute-force VPNs
person at a computer
Many workers are overconfident at spotting phishing attacks
A fish hook is lying across a computer keyboard, representing a phishing attack on a computer system
Microsoft 365 accounts are under attack from new malware spoofing popular work apps
Data Breach
Thousands of healthcare records exposed online, including private patient information
Latest in News
Metroid Prime 4
I reckon the Nintendo Switch 2 could launch with Metroid Prime 4 – here’s why
Samsung Galaxy Z Fold 6
New rumors predict a foldable iPhone will launch next year – and cost almost twice as much as the iPhone 16 Pro Max
Pebble smartwatch countdown
Pebble confirms its smartwatch announcement is just hours away
Logo of YouTube Shorts
Is YouTube auto-playing Shorts when you open the app? Well, you’re not alone - here’s how to fix it
Google DeepMind panel discussion
“More sovereignty and protection” - Google goes all-in on UK AI with data residency, upskilling projects, and startup investments
Nintendo Switch 2
Nintendo Switch 2 expected to have AI upscaling and I can't wait to finally play Tears of the Kingdom with upgraded graphics