Do your Samsung Galaxy Buds Plus sound strange? A new fix could be on the way
White noise is posing a problem for the true wireless earbuds
Samsung has reportedly released its first update to the Galaxy Buds Plus, after some users reported hearing the strange sound of white noise while using the true wireless earbuds.
According to TizenHelp, the firmware version R175XXUOATB5 is designed to fix this issue, as well as other problems including a "delay in pairing" and Bluetooth dropouts.
- Read our Samsung Galaxy Buds Plus review
- Or, their biggest rivals, the Apple AirPods
- Check out the best true wireless earbuds of 2020
After mounting complaints, which Tizen Help says has led to customers in South Korea returning or replacing their Samsung Galaxy Buds Plus, the new firmware update will apparently launch in this region and Germany first.
There's no word on when (or indeed, if) the firmware update will come to other territories, but we'd be very surprised if Samsung decided to leave the rest of the world with sub-par earbuds – especially if the company wants to compete with the likes of the Apple AirPods and the Sony WF-1000XM3.
Update that firmware
It's important to note that, in our Samsung Galaxy Buds Plus review, we didn't encounter any of these issues. That doesn't mean they don't exist, but it does indicate that the white noise an connectivity problems aren't universal.
We were generally impressed with the sound quality on offer, with a rich, warm, and easy presentation that's a big improvement on the original Galaxy Buds.
Samsung is no stranger to hasty software updates; the Samsung Galaxy S20 Ultra got a software update to improve its camera before it's even gone on sale. The firmware version G988NKSU1ATBR will apparently improve camera quality by tinkering with the Auto-Flash, which already promises a pretty stellar setup.
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Olivia was previously TechRadar's Senior Editor - Home Entertainment, covering everything from headphones to TVs. Based in London, she's a popular music graduate who worked in the music industry before finding her calling in journalism. She's previously been interviewed on BBC Radio 5 Live on the subject of multi-room audio, chaired panel discussions on diversity in music festival lineups, and her bylines include T3, Stereoboard, What to Watch, Top Ten Reviews, Creative Bloq, and Croco Magazine. Olivia now has a career in PR.