Xbox players might want to check their Microsoft account balance

Xbox Series X
(Image credit: Future)

How often do you look at your Xbox wallet? If you’ve not checked your Microsoft account balance for a while, you might want to hop online and remind yourself if you’ve any leftover funds waiting to be spent.

Your Microsoft account balance is used to buy Xbox Series X|S or Xbox One games from the digital Xbox store. But as Redditor Cg6554 recently pointed out, not all funds that are added to your digital wallet will last forever. 

They had the sad realization that their current balance was due to expire on July 9, giving them little time to decide what to spend their money on. If they hadn’t clocked the expiry date so soon, the funds might have disappeared before they could even be spent.

The post has generated a lot of discussion on the Xbox subreddit over account balance expiration dates. Some players have wondered how to check when their funds are going to disappear, and what they can do to stop them from expiring altogether.

How to check your Microsoft account balance

Looking up slightly at an Xbox Series X console with a controller leaning against the front.

(Image credit: Shutterstock / Alex Van Aken)

Fortunately, the whole issue is rather simple. Any money that’s been added to your account using a non-promotional method will last forever. If you’ve redeemed a gift card or added money directly to your account using a credit card, you can rest assured that the funds will be safe and sound for as long as Microsoft’s servers are active. Basically, don’t worry about it.

If you’re using a gift card, however, do double-check. Gift cards bought from third-party retailers often have added restrictions, which limit how long after their purchase the codes can be redeemed. Make sure to redeem them in good time so you don’t accidentally surpass their expiration date.

Things get a little trickier when promos come into the mix. If you’ve added funds to your account by redeeming points through Microsoft Rewards, you do need to watch out. 

The Microsoft Rewards loyalty program lets users earn redeemable points for using various Microsoft services – such as searching with Bing, or taking a daily quiz. Earn enough points, and you can exchange them for a slew of Xbox perks. Right now, you can redeem 6,300 points to net a £5 Xbox gift card, the value of which will be added directly to your Microsoft account. 

But stay alert, though, because funds added through Microsoft Rewards don’t last forever. You’ll only have 90 days to spend the gift card before it expires. This is likely why Redditor Cg6554’s funds are expiring. 

If you want to find out when your balance is due to expire, head on over to the Payment and Billing section of your account. You should see a ‘manage’ option in the top right corner. Click that to open a sidebar and display all of your funds. If any portion of your balance is due to expire, it’ll be shown below. Make sure you spend that money before the listed date, otherwise it’ll evaporate into the aether. 

TOPICS
Callum Bains
Gaming News Writer

Callum is TechRadar Gaming’s News Writer. You’ll find him whipping up stories about all the latest happenings in the gaming world, as well as penning the odd feature and review. Before coming to TechRadar, he wrote freelance for various sites, including Clash, The Telegraph, and Gamesindustry.biz, and worked as a Staff Writer at Wargamer. Strategy games and RPGs are his bread and butter, but he’ll eat anything that spins a captivating narrative. He also loves tabletop games, and will happily chew your ear off about TTRPGs and board games. 

Read more
Xbox Game Pass Ultimate
Get an Xbox Series X or Series S and want to get online recently? Here are your options for entering the world of Xbox Game Pass
Xbox Series X
Just got an Xbox Series X or S for Christmas? Here are the best 5 accessories to get today
Xbox logo on a green background
Xbox year in review 2024: 'Next year, we promise'
Xbox Live Gold price deals
Xbox in 2025: a make-or-break year for Microsoft's console
Xbox
Xbox Rewards update overhauls Game Pass Quests and brings them to PC for the first time - but there's a slight catch
Xbox Series X D-pad
Are you an Xbox Insider? I'm here to warn you that the latest update might wipe your console
Latest in Xbox
Indiana Jones picks up an ancient relic in Indiana Jones and the Great Circle
Indiana Jones and the Great Circle review: exhilarating old-school action
An Xbox 360 Rumble Roses XX screenshot.
My Xbox Year in Review 2024 features bangers like Microsoft Flight Simulator and Rumble Roses XX, here's how to see yours
Xbox Series X Digital Edition deal
Stop what you're doing and check out this Xbox Series X Black Friday deal – it probably won't be beaten
The three new Xbox Series console variants on a stand at Gamescom 2024
Where to buy the new Xbox Series X and S consoles - including the gorgeous Galaxy Black 2TB machine
Xbox One and controller
Xbox will 'respect the investments that people have made' and encourage backward compatibility in the future
Microsoft Corp. Xbox Design Lab controllers are displayed during E3
Xbox is already focused on ‘delivering the largest technical leap you will have ever seen in a hardware generation’
Latest in News
Project Moohan prototype at Samsung Galaxy Unpacked, an XR goggles headset on display in a show area
Samsung's Android XR headset could avoid the Apple Vision Pro's biggest mistake, according to this leak
Rivian R1T
Big Rivian update delivers hands-off driving to rival Tesla Autopilot – and a new 'Rally' mode
The Samsung Galaxy S25 Edge, close up on the dual camera system, against a marbled background
The Samsung Galaxy S25 Edge is being tipped to come with a sweet Google Gemini deal
Matt Murdock and Kirsten McDuffie standing in a court room in Daredevil: Born Again
Daredevil: Born Again episode 3 contains another Marvel reference to Spider-Man, but it's got nothing to do with Tom Holland's Peter Parker
Man having Windows 11 problems with his laptop
Fed up of adverts creeping into Windows 11? You won’t like Microsoft’s latest update, then, although it does provide some important bug fixes
Apple Siri
Update your Apple device now: iOS 18.3.2 fixes a flaw that could be exploited by hackers