Amazon's star ratings are about to get a lot more useful

Amazon Fire Phone
Changes are coming to Amazon reviews.

Do you pay much attention to the star ratings left by previous purchasers when shopping for stuff on Amazon? The e-commerce giant has told CNET that those star ratings are being tweaked to be more useful.

Newer reviews get more priority over older reviews, while ratings left by "verified Amazon purchasers" will also carry extra weight. Reviews upvoted by other users get pushed to the top too.

"The system will learn what reviews are most helpful to customers... and it improves over time," Amazon spokeswoman Julie Law told CNET. "It's all meant to make customer reviews more useful."

Starring role

It means the five-star rating you see next to an HDMI cable or Game of Thrones Blu-ray disc may change more regularly as newer reviews and ratings arrive.

The updated system has already begun rolling out in the US - as yet Amazon hasn't confirmed if it's going to appear on other regional sites. Presumably it's going to wait and see how it does first.

For a lot of us, user reviews play a major role in purchasing decisions, and Amazon has thought long and hard about how to make them more effective. The most valuable ratings and reviews should appear first in the queue from now on.

TOPICS
David Nield
Freelance Contributor

Dave is a freelance tech journalist who has been writing about gadgets, apps and the web for more than two decades. Based out of Stockport, England, on TechRadar you'll find him covering news, features and reviews, particularly for phones, tablets and wearables. Working to ensure our breaking news coverage is the best in the business over weekends, David also has bylines at Gizmodo, T3, PopSci and a few other places besides, as well as being many years editing the likes of PC Explorer and The Hardware Handbook.

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