Interview: Web 2.0 critic Andrew Keen

People need to realise that they have a civic responsibility towards reading newspapers and learning what's happening in the world. I think it's important to remind ourselves that a world without serious coverage of news is one where citizenship itself is undermined because how are we supposed to know what's happening in the world?

Do you think that could really happen? Won't they find new ways of making money?

That's an optimistic way of looking at it, but it's possible in America that they're disappearing. Newspapers are starting to shut: my local newspaper the San Francisco Chronicle just laid off 25 per cent of its staff. The New York Times is in trouble; certainly the newspaper model is in crisis and that's partly due to sites like Craigslist that give away adverts, which is one of the key revenue streams.

So I'm not as optimistic about this. I'm always being told that I'm a pessimist, and it has always happened in the past that whenever there's a change people complain, but that's not an argument because you can't believe that there'll inevitably be solutions to these problems. And you can't assume that because media has worked itself out in the past that it will this time around.

You've said that Web 2.0 is The Great Seduction.

It's very seductive, that's why I've written with such passion because I don't want it to be seductive. My book is an antidote - it's a way to say, "Hey, wait a minute, this is not as great as everyone's saying." We need to remember what we're doing here and what the consequences are, unintended or otherwise, on our valuable institutions, on our mainstream media and on our time.

We're being seduced into creating an inane, chaotic and indulgent culture in which we trivialise ourselves and everything around us. I think that much of mainstream media has this problem itself: it's fallen under the spell of the cult of the amateur.

We have reality TV, call-in radio and so on, where you're doing away with the professional actor, the broadcaster, the professional, and just listening to ourselves. We're dumbing down everything. Media that's about you appeals to you - it's very seductive.

The problem with responsible media is that it isn't particularly seductive. It requires effort, you've got to think about it, it doesn't provide simple, packaged answers, so it's a question of self-discipline. And unfortunately, for one reason or another people aren't willing to invest that kind of effort. They want media to be an escape.

What would you say to those people who argue that all of this is inevitable?

Well I don't like that. I think we need to remind ourselves that technology is created by human beings, that we manage it, that we're in charge and that if it really is wrecking some of our culture - as I'm suggesting it is - then we need to push back. We need to address it and shape it in a way that we want it to be.

Words: Tanya Combrinck

Latest in Computing
Google Gemini 2.5 and ChatGPT o3-mini
I pitted Gemini 2.5 Pro against ChatGPT o3-mini to find out which AI reasoning model is best
Opera AI Tabs
Opera's new AI feature brings order to your browser tab chaos
Microsoft Surface laptop 7 on the left side versus Apple MacBook Pro M4 14-inch on the right side, TechRadar vs background
Microsoft Surface Laptop 7 vs. Apple MacBook Pro M4 14-inch: Mac and Windows go head to head once again
Apple WWDC 2025 announced
3 things Apple needs to do at WWDC 2025 to save Apple Intelligence, and why I'm convinced it will
Chat GPT-generated images along with source material
ChatGPT 4o image generation is so good we will never be able to trust iPhone renders (and photos) again
Discord Clyde
Discord's game overlay has seen a complete revamp - I've tried it, and it's one of the best updates ever
Latest in News
Buzz Lightyear Space Ranger Spin Rennovations
Disney’s giving a classic Buzz Lightyear ride a tech overhaul – here's everything you need to know
Hisense U8 series TV on wall in living room
Hisense announces 2025 mini-LED TV lineup, with screen sizes up to 100 inches – and a surprising smart TV switch
Nintendo Music teaser art
Nintendo Music expands its library with songs from Kirby and the Forgotten Land and Tetris
Opera AI Tabs
Opera's new AI feature brings order to your browser tab chaos
An image of Pro-Ject's Flatten it closed and opened
Pro-Ject’s new vinyl flattener will fix any warped LPs you inadvertently buy on Record Store Day
The iPhone 16 Pro on a grey background
iPhone 17 Pro tipped to get 8K video recording – but I want these 3 video features instead