Microsoft Outlook is changing, for better and worse

Microsoft Outlook logo on blue background
(Image credit: Microsoft)

Microsoft has begun to roll out the new performance-focused version of its Outlook email client to personal account holders, the company has confirmed.

Previously available to commercial customers only, the new “One Outlook” desktop app (codenamed Project Monarch) offers a clean, minimalist aesthetic in line with the Windows 11 design philosophy, and also houses related apps like Calendar and Contacts.

Crucially, the app brings with it the ability to manage Gmail, Yahoo and other inbox feeds inside Outlook, a boon for anyone that runs multiple email accounts across different service providers.

Ads come to Outlook

Although many Outlook users, especially those running less powerful hardware, will welcome the sleek new application and additional functionality, celebrations may be tempered somewhat by separate developments.

As reported by The Verge, Microsoft is beginning to place more advertisements in the Outlook inbox feed across iOS and Android applications.

Previously, users could escape Outlook ads on mobile (which are disguised to look like regular emails to encourage clickthrough) by opting for the single inbox experience, as opposed to a tabbed alternative whereby the most important mail is separated from other messages.

However, over the last few months, Microsoft has begun to place ads into the single inbox feed too, meaning users will have no choice but to subscribe to Microsoft 365 if they want to sidestep advertising.

Since the change began to roll out, users have taken to platforms like Twitter and Reddit to voice their frustrations, as well as hitting the Apple App Store listing with one-star reviews.

Overall, Outlook users will feel conflicted about the direction of the service. On one hand, Microsoft is working to create a more consistent inbox experience across all platforms, but equally, it appears the company is no longer willing to offer a free ride to anyone unwilling to fork out for a full subscription.

Via The Verge, Windows Latest 

Joel Khalili
News and Features Editor

Joel Khalili is the News and Features Editor at TechRadar Pro, covering cybersecurity, data privacy, cloud, AI, blockchain, internet infrastructure, 5G, data storage and computing. He's responsible for curating our news content, as well as commissioning and producing features on the technologies that are transforming the way the world does business.

Read more
The Microsoft Outlook logo on a laptop screen
Microsoft has fixed an incredibly annoying Outlook crash issue
Microsoft Excel in use.
Microsoft sneaks out a free desktop-based version of Word, Excel and PowerPoint - then backtracks and says it was just a "test"
Close up of a person touching an email icon.
Best email client of 2025
Windows 10 Fail
I have good news and bad news about Windows 11 24H2’s new update: it introduces nifty features and fixes... but also includes another ad
AOC Agon Pro AG276FK gaming monitor tilted slightly to the side, showing the Windows desktop screen
Windows 11 users get ready for more ‘recommendations’ from Microsoft – but I’m relieved to say these suggestions might actually be useful
A phone sitting on a laptop keyboard with the Microsoft Outlook logo on the screen.
Gmail vs Outlook for business: which email system is right for your organization?
Latest in Software & Services
A man sitting at his desk in the evening and using a desktop computer
Office 2021 vs Office 2024: is it time to upgrade?
Microsoft 365 Business app logos
Office 2024 LTSC vs Microsoft 365 Business: what are the differences?
Windows 11 Start menu layout choices: Grid view
Windows 11 vs Linux for business: which operating system should you embrace?
A phone sitting on a laptop keyboard with the Microsoft Outlook logo on the screen.
Gmail vs Outlook for business: which email system is right for your organization?
Windows 11 logo
Windows 11 Pro vs Windows 11 Home: which version is right for you?
Canva HubSpot
HubSpot and Canva team up to level the creative playing field
Latest in News
Google Gemini Robotics
Gemini just got physical and you should prepare for a robot revolution
Lilo & Stitch Official Trailer
Stitch crashes into earth and steals our hearts with the first trailer for the live-action Lilo & Stitch
GTA 5
GTA Online publisher Take-Two is gunning for a black market that’s basically heaven for cheaters
Y2K cast looking shocked
Y2K has a streaming release date on Max, so you can witness the technology uprising at home
The Discovery+ homepage
Discovery+ just got a big update to its streaming app that makes it more like Max – here are 5 great new features to try
Two Android phones on a green and blue background showing Google Messages
Struggling with slow Google Messages photo transfers? Google says new update will make 'noticeable difference'