Most businesses agree that employees use business apps irresponsibly

Man wearing medical mask uses laptop in the office
(Image credit: Getty)

A majority of organizations acknowledge that their employees have misused or abused access to business applications, reveals a new survey.

Conducted by identity and access management (IAM) vendor CyberArk, the survey of 900 enterprise security leaders from around the world, suggests that a lack of security controls and visibility into user activity is one of the leading factors that continues to put businesses at risk.

This resonated with as much as 80% (85% in the UK) of the respondents, who suggested that the lack of visibility gave rise to the risk of insider threats and credential theft. 

Security blindspots

CyberArk argues that while the adoption of web applications has been beneficial to businesses, most lag in implementing the necessary security controls in order to eradicate the risk of human error, or worst still, malicious intent.

In fact nearly half (48%) of the respondents said they have limited ability to view user logs and audit user activity, which they acknowledge leaves a rather large blind spot in terms of spotting potentially risky behavior in user sessions. 

“Today, any user can have a certain level of privileged access, making it ever more important that enterprises add security layers to protect the entire workforce as part of a comprehensive Identity Security strategy and Zero Trust framework,” said Gil Rapaport, general manager, Access Management, CyberArk. 

This is even more worrying considering the fact that in 70% of organizations, the average end-user has access to more than ten business applications, many of which contain high-value data.

To that end, the survey finds that the top-three high-value applications that organizations are most concerned with protecting from unauthorized access include IT service management (ITSM) apps such as ServiceNow, cloud computing platforms such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), and marketing and sales enablement applications such as Salesforce.

“Ensuring security and usability is key. As more high-value data migrates to the cloud, organizations should make certain the proper controls follow suit to manage risk accordingly while enabling their workforce to operate without disruption,” suggests Rapaport.

Mayank Sharma

With almost two decades of writing and reporting on Linux, Mayank Sharma would like everyone to think he’s TechRadar Pro’s expert on the topic. Of course, he’s just as interested in other computing topics, particularly cybersecurity, cloud, containers, and coding.

Read more
API
Businesses are being plagued by API security risks - with nearly 99% affected
An abstract image of a lock against a digital background, denoting cybersecurity.
Building a resilient workforce security strategy
IT
Need to shine a light on shadow IT? Start with process
Hacker Typing
Racing against time on a menacing caldera: survey finds majority of organizations take days to tackle critical vulnerabilities, each of them a potential open goal for cybercriminals
person at a computer
Many workers are overconfident at spotting phishing attacks
ai quantization
Shadow AI: the hidden risk of operational chaos
Latest in Software & Services
TinEye website
I like this reverse image search service the most
A person in a wheelchair working at a computer.
Here’s a free way to find long lost relatives and friends
A white woman with long brown hair in a ponytail looks down at her computer in a distressed manner. She is holding her forehead with one hand and a credit card with the other
This people search finder covers all the bases, but it's not perfect
That's Them home page
Is That's Them worth it? My honest review
woman listening to computer
AWS vs Azure: choosing the right platform to maximize your company's investment
A person at a desktop computer working on spreadsheet tables.
Trello vs Jira: which project management solution is best for you?
Latest in News
Open AI
OpenAI unveiled image generation for 4o – here's everything you need to know about the ChatGPT upgrade
Apple WWDC 2025 announced
Apple just announced WWDC 2025 starts on June 9, and we'll all be watching the opening event
Hornet swings their weapon in mid air
Hollow Knight: Silksong gets new Steam metadata changes, convincing everyone and their mother that the game is finally releasing this year
OpenAI logo
OpenAI just launched a free ChatGPT bible that will help you master the AI chatbot and Sora
An aerial view of an Instavolt Superhub for charging electric vehicles
Forget gas stations – EV charging Superhubs are using solar power to solve the most annoying thing about electric motoring
NetSuite EVP Evan Goldberg at SuiteConnect London 2025
"It's our job to deliver constant innovation” - NetSuite head on why it wants to be the operating system for your whole business