New Windows 10 update fail is confusing users with weird error messages

Frustrated Windows 10 User
(Image credit: Shutterstock)

Windows 10’s latest update appears to be failing to install for some folks, and is purportedly causing serious trouble for a handful of those affected.

As Windows Latest reports, this pertains to Microsoft’s monthly round of patching released earlier this week, KB5017308, which is potentially important for Windows 10 users as it “addresses security issues for your Windows operating system”.

Furthermore, it fixes a bunch of bugs in the desktop operating system, including certain games failing to install. But ironically the September update is failing to install itself for some, instead producing some of the weird – and very unhelpful – error messages we’ve seen in the past.

You know the sort: error 0x800f081f, with Windows Latest also citing reports of error 0x8000ffff, error 0x8007007e, and who could forget that old classic, error 0x80073701.

Apparently the update downloads, but then falls over during the installation attempt, going by reports on Microsoft’s Feedback Hub like this one.

Windows Latest further informs us that in the worst cases of installation failure here, PCs are going into a reboot loop of some kind, though the site says it doesn’t know how widespread this added complication might be – so add your own seasoning for the moment.

We did find a complaint from one affected user on Microsoft’s Answers.com forum who is experiencing their PC hanging on reboot (and this happened with the update previous to KB5017308, too).


Analysis: A persistent issue that definitely needs attention

Obviously this is something of a pain as if KB5017308 is failing to install, then you’re not benefiting from those aforementioned fixes, and moreover, security patches to keep your PC safe.

As Windows Latest observes, it is possible to try a manual install and grab the update from the Microsoft Update Catalog, rather than going through Windows Update – this may work, but there are reports we’ve seen that suggest otherwise. It might be worth a whirl, for sure, but there are no guarantees.

These strange errors and install failures have been evident for some time now, and as mentioned by the user above, they hit trouble with the August patch for Windows 10, as well as with the September update.

Hopefully Microsoft will be looking into the issue of these seemingly too regularly occurring update installation bugs with Windows 10. They’re going to be a source of frustration due to the lack of feedback with these error messages, and the need to flail around Googling (or Binging?) for possible solutions, which is hardly ideal for those who find themselves affected.

TOPICS

Darren is a freelancer writing news and features for TechRadar (and occasionally T3) across a broad range of computing topics including CPUs, GPUs, various other hardware, VPNs, antivirus and more. He has written about tech for the best part of three decades, and writes books in his spare time (his debut novel - 'I Know What You Did Last Supper' - was published by Hachette UK in 2013).

Read more
A man getting angry with his laptop.
Windows 10 update installation failures aren’t rare – but an update that won’t stop installing itself is a new one on me
Angry businessman destroying his desk and laptop with a baseball bat
New patch for Windows 11 24H2 reportedly plays havoc with File Explorer, and some folks are claiming it's broken their PC
A laptop with the Windows 11 desktop on screen, glowing, while on a work desk
Are you unable to get security updates for Windows 11 24H2? Here’s the likely reason why, and the fix to get your PC safe and secure again
A man sitting at his computer desk on his desktop with his head in his hands, looking a little frustrated.
Windows 11 suffers more bugs in latest update, with the Start menu hit hard by some frustrating issues
A Windows 11 laptop sitting on a desk in front of a window
Microsoft warns its January Windows updates may fail if this Citrix software is installed
Angry businessman destroying his desk and laptop with a baseball bat
I'm absolutely sick of Microsoft's Windows 11 24H2 update, as it's now causing Bluetooth and webcam issues
Latest in Windows
Windows fail
It looks like Microsoft might have broken Windows 11 24H2 again as performance plummets with Intel's latest CPUs
Windows 11 update with Task Manager menu
Microsoft is fixing Windows 11 Task Manager’s quirky reporting of CPU usage, and a much-wanted change for the lock screen is coming, too
Young woman using laptop, looking annoyed
Microsoft’s latest bit of nagging in Windows 11 might come from a good place, but it’s seriously annoying some people
A man at a desk using a laptop and holding his hands up, while having a confused look on his face
Windows 11 24H2 bug is confusing people by displaying half the interface in one language, and the remainder in another
Businessman using a computer to backup storage data
How to recover files in Windows 11
Woman using multiple screens
How to manage multiple monitors in Windows 11
Latest in News
US President Donald Trump speaks to the press as he signs an executive order to create a US sovereign wealth fund, in the Oval Office of the White House on February 3, 2025, in Washington, DC.
US set to pause cyber-offensive operations against Russia - but CISA says it won't stop
Web DDoS attacks see major surge as AI allows more powerful attacks
Pulchra Fellini in Zenless Zone Zero.
Zenless Zone Zero Version 1.6 will finally let you play as a furry gunslinger
Two hands holding the Tecno Spark Slim phone
The world’s thinnest phone was just revealed, but a new iPhone 17 Air leak suggests it could be even slimmer
Polish space agency says it was hit by a cyberattack
The new limited edition Ray-Ban Meta smart glasses show a translucent design.
Ray-Ban and Meta just teased new limited-edition smart glasses – but they'll be in frustratingly short supply