O2 denies government has asked for user tracking data

(Image credit: Shutterstock.com / AstroStar)

O2 has denied reports it has been asked to hand over location data of its users to the government.

Sky News had claimed that the operator was being ordered to hand over anonymous tracking data in order to check if people were following guidance surrounding social distancing due to the coronavirus outbreak.

However O2 has said this is not the case, with a spokesman for the company said the claims were, "not true and not representative of how all phone networks are being asked to help the government".

Coronavirus social distancing

The spokesperson told the Metro that although O2 was in constant communication with the government, nothing had been put in place yet.

They added that O2 has the ability to provide location data across its network, but this would only relate to broad mass movements, not individual users.

"We are fully engaged in helping in the fight against COVID-19," the spokesperson added. 

"Besides zero rating access to NHS and other support websites, we were asked along with other mobile operators to support those who are working tirelessly to map and control the spread of coronavirus in the UK."

"Using our mobile technology, we have the potential to build models that help to predict broadly how the virus might move. This would in no way be able to identify or map individuals, and operates within strict privacy guidelines."

People in the UK have been told to avoid non-essential travel and social contact unless they have to, however the country is yet to implement full lockdowns as seen in other nations such as Italy and France.

Via: Metro

Mike Moore
Deputy Editor, TechRadar Pro

Mike Moore is Deputy Editor at TechRadar Pro. He has worked as a B2B and B2C tech journalist for nearly a decade, including at one of the UK's leading national newspapers and fellow Future title ITProPortal, and when he's not keeping track of all the latest enterprise and workplace trends, can most likely be found watching, following or taking part in some kind of sport.

Latest in Pro
A trough sensor at Overbury farm
“It's wildlife working for you” - how Agri-Tech can help revolutionize British farming as we know it
Epson EcoTank ET-4850 next to a TechRadar badge that reads Big Savings
I found the best printer deal you won't see in the Amazon Spring Sale and it's got a massive $150 saving
NVIDIA RTX PRO 6000 Blackwell Server Edition
Nvidia's most expensive Blackwell card gets massive price cut but it is not the RTX 5090
Microsoft Copiot Studio deep reasoning and agent flows
Microsoft reveals OpenAI-powered Copilot AI agents to bosot your work research and data analysis
Group of people meeting
Inflexible work policies are pushing tech workers to quit
Data leak
Top home hardware firm data leak could see millions of customers affected
Latest in News
Buzz Lightyear Space Ranger Spin Rennovations
Disney’s giving a classic Buzz Lightyear ride a tech overhaul – here's everything you need to know
Hisense U8 series TV on wall in living room
Hisense announces 2025 mini-LED TV lineup, with screen sizes up to 100 inches – and a surprising smart TV switch
Nintendo Music teaser art
Nintendo Music expands its library with songs from Kirby and the Forgotten Land and Tetris
Opera AI Tabs
Opera's new AI feature brings order to your browser tab chaos
An image of Pro-Ject's Flatten it closed and opened
Pro-Ject’s new vinyl flattener will fix any warped LPs you inadvertently buy on Record Store Day
The iPhone 16 Pro on a grey background
iPhone 17 Pro tipped to get 8K video recording – but I want these 3 video features instead