Apple offers solution to iPhone 5 lens flare issue. Sort of...

Apple offers solution to iPhone 5 lens flare issue. Sort of...
Just take better photos, says Apple

Apple has acknowledged the purple lens flare some users have experienced when taking pictures using the iPhone 5.

The issue occurs when a photo is taken with an out-of-frame light source, such as the sun, impinges upon the photo or video recording, causing a halo effect to appear.

Apple says users can get around the issue by - you guessed it - positioning the camera differently.

In a post on the company's official support forums Apple suggests adjusting the camera, so the light source enters the lens at a slightly different angle.

Purple pain, purple pain

"A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture," says the Symptoms section of the post.

The suggested resolution to the issue reads as follows: "Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect."

There's no admission of a fault on Apple's part or what may be causing the issue, but the support post follows an emailed reply to one iPhone 5 owner claiming the issue was 'normal'.

The forum posting inspires memories of Steve Jobs' famous 'just hold it differently' reply to an unhappy user during the iPhone 4 antennagate saga.

Via Apple, Gizmodo

TOPICS
Chris Smith

A technology journalist, writer and videographer of many magazines and websites including T3, Gadget Magazine and TechRadar.com. He specializes in applications for smartphones, tablets and handheld devices, with bylines also at The Guardian, WIRED, Trusted Reviews and Wareable. Chris is also the podcast host for The Liverpool Way. As well as tech and football, Chris is a pop-punk fan and enjoys the art of wrasslin'.

Latest in iPhone
Two hands holding the Tecno Spark Slim phone
The world’s thinnest phone was just revealed, but a new iPhone 17 Air leak suggests it could be even slimmer
Apple iPhone 16e on blue background
This week's best Apple iPhone 16e deals: where to get the latest iPhone for cheap
Apple iPhone 16 Pro REVIEW
Leaked iPhone 17 schematics show the Apple phones could be getting a speaker redesign
Apple iPhone 16e REVIEW
The iPhone 16e doesn’t have MagSafe, but apparently Apple thinks you didn’t want it anyway
Apple iPhone 16 Pro on purple background with price cut text overlay
Verizon's best iPhone 16 Pro deal is back - get a free phone, iPad, and Apple Watch without a trade
Apple iPhone 16 Pro REVIEW
The iPhone 17 Pro could come with 12GB of RAM to help it power though AI tasks
Latest in News
A hand holding a phone showing the Android Find My Device network
Android's Find My Device can now let you track your friends – and I can't decide if that's cool or creepy
Insta360 X4 360 degree camera without lens protector
Leaked DJI Osmo 360 image suggests GoPro and Insta360 should be worried – here's why
A YouTube Premium promo on a laptop screen
A cheaper YouTube Premium Lite plan just rolled out in the US – but you’ll miss out on these 4 features
Viaim RecDot AI true wireless earbuds
These AI-powered earbuds can also act as a dictaphone with transcription when left in their case
The socket interface of the Intel Core Ultra processor
Intel unveils its most powerful AI PCs yet - new Intel Core Ultra Series 2 processors pack in vPro for lightweight laptops and high-performance workstations alike
An Nvidia GeForce RTX 5070
Nvidia confirms that an RTX 5070 Founders Edition is coming... just not on launch day