Apple on iPhone 6 Plus BendGate: We've only gotten nine complaints so far

iPhone 6 Plus
Does this qualify as 'normal use?'

Apple seems to be addressing problems left and right these days, and today was no different as the company officially responded to "BendGate."

In case you missed the hashtag, some users complained that their iPhone 6 Plus bent when placed in a pants pocket. Apple took a mighty bashing for the issue, but now it's fighting back.

The company said it's only received nine complaints from customers regarding bent iPhones.

In a statement to Re/code, Apple talked up the iPhone 6 Plus' durability, its strong anodized aluminum build and the rigorous testing all iPhones go through. The phone is "beautiful and sturdy," Apple said, and testing includes "3-point bending, pressure point cycling, sit, torsion, and user studies."

Apple also noted that with "normal use a bend in [an] iPhone is extremely rare."

Over release weekend, Apple sold 10 million iPhone 6 and iPhone 6 Pluses, though how many of each phone Apple didn't say.

Damage control

BendGate wasn't the only fire Apple needed to attempt to put out this week.

It released iOS 8.0.1 to the wild, but ultimately pulled the iOS 8 update after it caused more harm than good, including breaking Touch ID and cellular calls.

The company plans to issue a fix with iOS 8.0.2 in the coming days.

TOPICS
Michelle Fitzsimmons

Michelle was previously a news editor at TechRadar, leading consumer tech news and reviews. Michelle is now a Content Strategist at Facebook.  A versatile, highly effective content writer and skilled editor with a keen eye for detail, Michelle is a collaborative problem solver and covered everything from smartwatches and microprocessors to VR and self-driving cars.

Latest in iPhone
iPhone 13 mini
The iPhone mini won't be returning, according to rumors – and you think that's a mistake
Apple iPhone 16 Pro Max Hands on
I'm actually glad the new Siri with Apple Intelligence is delayed, and here's why we've got Apple's AI problem backwards
The iPhone 16 Pro on a grey background
iPhone 17 Pro tipped to get 8K video recording – but I want these 3 video features instead
Apple iPhone 16 Pro REVIEW
The iPhone 17 Air looks impressively slim in this new comparison image, but that just makes me more worried about the specs
iPhone 16 Pro Desert Titanium in hand
I think the rumored iPhone 17 Pro redesign looks great – but is it Apple enough?
Apple iPhone 16 Review
New iPhone 17 report lends weight to rumors of major display and camera upgrades, and a pricey Apple foldable
Latest in News
Nintendo Switch 2 Joy-Con up-close from app store
Nintendo's new app gave us another look at the Switch 2, and there's something different with the Joy-Con
cheap Nintendo Switch game deals sales
Nintendo didn't anticipate that Mario Kart 8 Deluxe was 'going to be the juggernaut' for the Nintendo Switch when it was ported to the console, according to former employees
Three angles of the Apple MacBook Air 15-inch M4 laptop above a desk
Apple MacBook Air 15-inch (M4) review roundup – should you buy Apple's new lightweight laptop?
Witchbrook
Witchbrook, the life-sim I've been waiting years for, finally has a release window and it's sooner than you think
Amazon Echo Smart Speaker
Amazon is experimenting with renaming Echo speakers to Alexa speakers, and it's about time
Shigeru Miyamoto presents Nintendo Today app
Nintendo Today smartphone app is out now on iOS and Android devices – and here's what it does