Samsung admits the Galaxy S6 has a major problem

Samsung Galaxy S6
The Samsung Galaxy S6 is great, but it has a big problem

The Samsung Galaxy S6 and Galaxy S6 Edge are fine devices, but it appears certain handsets are experiencing performance problems, which looks like it's down to how the smartphones are mismanaging RAM.

It's not the amount of RAM that's the issue, as both devices come with a hefty 3GB of the stuff, but it looks like that 3GB is filling up quickly, causing some applications to close.

When apps are used, they store information in the device's RAM for quick access – and when that information is no longer needed it should be purged from the RAM, letting information from other apps and services use the space.

Bad shepherd

With Android phones, the apps you use regularly will remain in RAM, while unused apps will be removed. It looks like the issue is that the Galaxy S6 and S6 Edge are having trouble clearing the RAM, causing it to fill up.

Thankfully Samsung appears to be aware of the bug and is working on a number of 'micro-updates' to solve the problem.

Samsung Mobile UK posted on Facebook: "Micro-updates are in the process of being rolled out to correct issues relating to device performance and stability... Keep checking for these on your device via Settings > About device > Software update > Update now".

Via Talk Android

TOPICS
Matt Hanson
Managing Editor, Core Tech

Matt is TechRadar's Managing Editor for Core Tech, looking after computing and mobile technology. Having written for a number of publications such as PC Plus, PC Format, T3 and Linux Format, there's no aspect of technology that Matt isn't passionate about, especially computing and PC gaming. He’s personally reviewed and used most of the laptops in our best laptops guide - and since joining TechRadar in 2014, he's reviewed over 250 laptops and computing accessories personally.

Latest in Samsung Galaxy Phones
Samsung Galaxy Z Fold 6 in Paris in front of the Louvre pyramid
5 things I want from the Samsung Galaxy Z Fold 7
The Samsung Galaxy S21 series of phones lying face down.
Samsung announces One UI 7 is coming to older phones after all, but the launch is still a mess
The Samsung Galaxy S25 Edge on display the January 22, 2025 Galaxy Unpacked event.
A fresh Samsung Galaxy S25 Edge benchmark leak has eased my worries about its performance
Samsung Galaxy S25 Ultra on blue background with lowest price text overlay
Selling out: Samsung's incredible Galaxy S25 Ultra deal is still up for grabs - get $300 off upfront or a $900 trade rebate
The Samsung Galaxy S25 Edge on display the January 22, 2025 Galaxy Unpacked event.
Leaked Galaxy S25 Edge pricing gives us a clearer idea of how the super-slim phone will fit into Samsung's lineup
Samsung Galaxy Z Flip 6 in blue
The Samsung Galaxy Z Flip SE may launch months after the Galaxy Z Flip 7
Latest in News
A phone showing a ChatGPT app error message
ChatGPT is down for many – here's what's going on
AirPods Max with USB-C in every color
Apple's AirPods Max with USB-C will get lossless audio in April, but you'll need to go wired
A woman sitting in a chair looking at a Windows 11 laptop
It looks like Microsoft might have thought better about banishing Copilot AI shortcut from Windows 11
US flags
US government IT contracts set to be centralized in new Trump order
Tesla Roadster 2
Tesla is still taking deposits on its long overdue Roadster, despite promising it would arrive in 2020
Samsung HW-Q990D soundbar with Halloween theme over the top
Samsung promises to repair soundbars bricked by its disastrous software update for free – but it'll probably involve shipping