T-Mobile's 'unlimited' Full Monty plan is actually limited for 18 hours a day

T-Mobile's 'unlimited' Full Monty plan is actually limited for 16 hours a day
ASA slapped down T-Mobile's unlimited data claims

The UK arm of T-Mobile is now forbidden from advertising 'unlimited' data with its top-of-the-shop Full Monty tariffs.

The Advertising Standards agency has ruled the company's practice of throttling customers peer-to-peer sharing activities from 8am to 2am does (surprise, surprise) constitute limiting data.

The practice leaves only a 6 hour period in the middle of the night when restrictions are not in place and that gave the ASA the excuse it needed to crack the whip.

According to The Inquirer, T-Mobile has already changed its Full Monty advertising to reflect the ruling.

It ain't just the amount of data

The verdict read: "We noted that the Full Monty plan was described as having 'unlimited' UK internet and that this was in the context of a mobile dataservice on a handset. We considered that 'unlimited' was a general claim about the whole service, rather than about a specific aspect of the service."

"We considered that consumers were likely to expect that services, or features of services, described as 'unlimited' were not unduly limited and that where policies existed, which limited speed of access, that the restrictions could reasonably be considered to be moderate only."

Is 4Mbps sufficient?

However, the ASA appeared to have no objections to the overall speed restrictions T-Mobile places on its Full Monty customers.

As The Inquirer also pointed out, the company limits download speeds over 3G to just 4Mbps, while uploads are only processed at 1Mbps, which T-Mobile says is "sufficient."

The company said in a statement: "Our customers should rest assured that the speeds available to them on our Full Monty plans are sufficient for all devices and users - including data downloaders with the latest smartphones, and data services such as video streaming, social networking, browsing, emailing, and music downloading."

Last year the company angered customers by halting free mobile tethering on its Full Monty plan.

Chris Smith

A technology journalist, writer and videographer of many magazines and websites including T3, Gadget Magazine and TechRadar.com. He specializes in applications for smartphones, tablets and handheld devices, with bylines also at The Guardian, WIRED, Trusted Reviews and Wareable. Chris is also the podcast host for The Liverpool Way. As well as tech and football, Chris is a pop-punk fan and enjoys the art of wrasslin'.

Latest in T-Mobile
T-Mobile went down – everything we know about this network outage
Ryan Reynolds kneeling over a star
With T-Mobile aiming for control, is Mint Mobile still the best wireless bargain?
Un-carrier On
T-Mobile rolled out a hot magenta smart suitcase, and I want it
Renovated Headquarters
T-Mobile tempts Apple iPhone owners to switch using an app
T-Mobile and Starlink launch event
This is why I want T-Mobile and Starlink's out-of-this-world satellite phone plan
T-Mobile 5G map
T-Mobile has shown just how fast 5G is by launching its new network four days early
Latest in News
Google Pixel 9 Pro
Here are the 7 best Pixel 9 and Pixel Watch 3 features landing in March’s Pixel Feature Drop
Bang & Olufsen Beogram 4000C Saint Laurent Rive Droite Edition
Bang & Olufsen's latest reworked turntable is a masterpiece of retro revival, in a breathtaking wooden presentation box
Apple Watch Series 10
Apple unveils new Apple Watch bands – here's what's in the Spring 2025 collection
iPad Air M3
Apple makes one hardware change to the iPad Air that might be the best indicator of its true lightweight tablet intentions
Shure MoveMic 88+ lifestyle image
Shure's tiny MoveMic 88+ gives creators a cheap and easy way to record crystal clear audio on a smartphone
An operator fires a saw blade from a weapon
Call of Duty: Black Ops 6 Season 3 gets two-week delay, will now release in April