Unlimited data may be unsustainable, says GiffGaff

GiffGaff could stop unlimited data in future
Apps like iPlayer eat data all day long

GiffGaff's CEO Mike Fairman has said that the budget network may have to consider binning its unlimited data offer as data usage continues to rise.

With the likes of Sky Go and iPlayer seeing mobile video usage rise rapidly, and users increasingly consuming large amounts of data on the go, many networks are nervous of rising costs.

Speaking to TechRadar, Fairman said: "what we're debating with our members right is the fact that we are seeing rapid increases in data usage, especially with applications which consume video.

"We are seeing an increase in the average usage - which is going up – and that's raising in our mind some thoughts how sustainable it is to continue to have unlimited [data]."

One per cent

As is the case with a lot of networks, one per cent of GiffGaff's users are hammering the network and using 40% of its capacity and the company is currently consulting its community on how these users could be encouraged to reduce their usage.

The GiffGaff CEO also predicts a headache for networks once 4G rolls out and data usage goes through the roof, adding: "Thinking of ways to charge for 4G in a way that networks can make money, customers can understand is a bit of a challenge".

A suggestion by Fairman is that networks would start charging for different levels of service when it comes to 4G, potentially offering customers various speeds and priority of the network depending on the level they are willing to pay for.

John McCann
Former Global Managing Editor

TechRadar's former Global Managing Editor, John has been a technology journalist for more than a decade, and over the years has built up a vast knowledge of the tech industry. He’s interviewed CEOs from some of the world’s biggest tech firms, visited their HQs, and appeared on live TV and radio, including Sky News, BBC News, BBC World News, Al Jazeera, LBC, and BBC Radio 4.

Latest in Phones
Samsung Galaxy Z Flip 6 in blue
The Samsung Galaxy Z Flip 7 could have a Motorola Razr-style full-sized cover screen – and I think it’s about time
Google Pixel 9 Pro
Your older Pixel phone just got a performance and camera boost thanks to Google's new software update
A hand holding a phone showing the Android Find My Device network
Android's Find My Device can now let you track your friends – and I can't decide if that's cool or creepy
An image of the Samsung Galaxy S25 Ultra from a hands-on event
Samsung's One UI 7 update is finally launching in April – these are the 5 new features I can't wait to try
Samsung Galaxy Z Fold 6
Samsung shows off a creaseless folding phone display – and it improves on the Galaxy Z Fold 6 design in 3 key ways
Samsung Galaxy Z Flip 6 on green background with lowest price text overlay
Quick! Samsung just brought back its Galaxy Z Flip 6 Black Friday deal – get $700 off plus a free storage upgrade
Latest in News
An Nvidia GeForce RTX 5080 resting on an RTX 5090 on a gray crafting mat.
Corsair tells us only one of its prebuilt PCs with an RTX 5000 GPU has suffered from chip-level fault, suggesting it’s as rare as Nvidia claimed
A hunter holds up a Grav Bowfin and smiles
How to catch a Gravid Bowfin in Monster Hunter Wilds
Fujfilm GFX 50R
First Fujifilm GFX100RF images leaked in build-up to expected reveal – here’s what they tell us about the unique premium compact camera
Samsung Galaxy Z Flip 6 in blue
The Samsung Galaxy Z Flip 7 could have a Motorola Razr-style full-sized cover screen – and I think it’s about time
Spotify logo on a mobile device
Had Spotify problems recently? It's clamped down on Premium APK 'modded' apps – here's what's happening
The DJI Mavic 3 Pro in flight over some mountains
Upcoming DJI Mavic 4 Pro premium drone could deliver new camera skills and LiDAR – here’s what the latest leaks tell us