Intel recalls Sandy Bridge chipset

Intel recalls all new Sandy Bridge processors due to chipset fault
Intel recalls all new Sandy Bridge processors due to chipset fault

Intel, the world's largest chip maker, has stopped and recalled all shipments of the 'Cougar Point' chipset, affecting all laptops and desktops which use its new Sandy Bridge processor.

Intel explained that the problem was with its Series 6 chipsets that are used in all new Sandy Bridge-based laptop and desktop PCs.

Costly chip problem

It seems that the recall is down to the a problem with the SATA ports within the chipset, which "may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives".

Following the announcement of the problem, Intel has cut its first-revenue forecast by $300 million (£187 million) this week, with the total costs of repairing and replacing the faulty chip estimated to be around $700 million (£437 million).

"It was the result of a series of stress tests conducted on the chipset. It didn't show up under normal testing," explained Intel spokesman Chuck Mulloy. "The problem wouldn't happen immediately but after two to four years."

The problem really could not have come at a worse time for Intel, with the company facing increasing competition from the booming and fast-growing demand for smartphones and tablet PCs, with Cambridge-based ARM currently leading the way in those markets.

Intel plans to deliver a fix for the problematic Cougar Point chip in late February.

For the time being, Intel assures those users with new Sandy Bridge PCs that they can "continue to use their systems with confidence, while working with their computer manufacturer for a permanent solution".

Via PC Pro and Reuters

TOPICS
Adam Hartley
Latest in CPU
AMD Ryzen AI
New leak suggests AMD's working on an Arm-based processor to rival Qualcomm's Snapdragon X series
AMD Ryzen 9950X3D chip next to its packaging on a pink table
Asus' AI Cache Boost promises to "pump up" your AMD Ryzen 9000 processor's AI performance
An AMD Ryzen processor slotted into a motherboard
Future AMD-powered gaming handhelds and notebooks could miss out on a key feature – and it might be a deal breaker for gamers
John Loeffler holding the Ryzen 7 7800X3D
Great news! The best gaming CPU ever made is finally available for its original launch price again
The Ryzen AI Max+ 395 could power the latest generation of powerful mini PCs
The AMD Ryzen AI Max+ 395 dominates as the "most powerful" APU on the market, but its competition is questionable
Intel Lunar Lake concept
Intel's Panther Lake processors won't arrive until Q1 2026 - corroborates previous delay rumors despite former Intel CEO's promise of 2025 launch
Latest in News
Open AI
OpenAI unveiled image generation for 4o – here's everything you need to know about the ChatGPT upgrade
Apple WWDC 2025 announced
Apple just announced WWDC 2025 starts on June 9, and we'll all be watching the opening event
Hornet swings their weapon in mid air
Hollow Knight: Silksong gets new Steam metadata changes, convincing everyone and their mother that the game is finally releasing this year
OpenAI logo
OpenAI just launched a free ChatGPT bible that will help you master the AI chatbot and Sora
NetSuite EVP Evan Goldberg at SuiteConnect London 2025
"It's our job to deliver constant innovation” - NetSuite head on why it wants to be the operating system for your whole business
Monster Hunter Wilds
Monster Hunter Wilds Title Update 1 launches in early April, adding new monsters and some of the best-looking armor sets I need to add to my collection