Samsung Cloud is closing down - so migrate your photos and files now

Samsung
(Image credit: Samsung)

Samsung Cloud is a cloud storage service that allows owners of Samsung devices to create copies of their data or free up local storage space for apps, music and other files.

However, Samsung is about to begin the process of cutting back this service, withdrawing the ability to store photos and files off-device. Soon, Samsung Cloud will only allow users to store lightweight items, such as contacts, calendars and notes.

According to a notice on the website, the automatic photo and file sync features will be supported by Microsoft OneDrive instead, but only if users take the necessary action before the deadline.

Samsung Cloud deadlines

The pace of the Samsung Cloud shutdown will depend on the region in which you are located. The deadlines for Group 1, which consists of the UK, US, Australia and many European countries, differ from the deadlines for Group 2, which covers much of Asia, Africa and the Middle East.

Members of Group 1 will need to migrate their Samsung Cloud data to OneDrive by the end of tomorrow, March 31. Affected smartphone owners should receive a notification that prompts them to activate the migration process, which is made easy thanks to a OneDrive integration.

If this deadline is missed, Group 1 users will have until June 30 to download their Samsung Cloud data to their device or a computer. On July 1, all photos and files held in Samsung Cloud will be deleted outright and will no longer be recoverable.

Group 2 has been given a little more time to make the necessary arrangements. These users have until May 31 to migrate their data to OneDrive and until August 31 to perform a manual download. On September 1, Samsung Cloud will no longer store the photos or files of any user, in any territory.

Anyone that holds a Premium Storage subscription can expect their plan to be cancelled on either April 1 (Group 1) or June 1 (Group 2) and may receive a refund.

OneDrive storage capacity

Although free Microsoft OneDrive accounts are usually allocated only 5GB of storage, anyone migrating from Samsung Cloud will be given 15GB of storage free of charge, the same capacity as the free Samsung account.

However, the expanded OneDrive storage offer will expire after one year. After that, users will either have to pay to increase their OneDrive storage capacity or transfer their data to an external hard drive, portable SSD or another cloud backup service.

TOPICS
Joel Khalili
News and Features Editor

Joel Khalili is the News and Features Editor at TechRadar Pro, covering cybersecurity, data privacy, cloud, AI, blockchain, internet infrastructure, 5G, data storage and computing. He's responsible for curating our news content, as well as commissioning and producing features on the technologies that are transforming the way the world does business.

Read more
Verizon logo on a building with blue sky above
Millions of Americans are missing out on cheap unlimited cloud storage - how to check if you are one of them
Adobe Photoshop
Adobe will kill its popular 20GB Photoshop & Lightroom plans very soon, so make sure you make the right move
Microsoft OneDrive website under a magnifying glass. Microsoft OneDrive is a file hosting service.
Still keeping data in unlicensed Microsoft OneDrive? Act now or lose it forever
Photographer taking a travel portrait
Best cloud storage for photos of 2025
best cloud storage
Best lifetime Cloud Storage deals ({Month} {Year})
A photographer taking a photograph at the camera.
Best Google Photos alternative of 2025
Latest in Pro
cybersecurity
What's the right type of web hosting for me?
Security padlock and circuit board to protect data
Trust in digital services around the world sees a massive drop as security worries continue
Hacker silhouette working on a laptop with North Korean flag on the background
North Korea unveils new military unit targeting AI attacks
An image of network security icons for a network encircling a digital blue earth.
US government warns agencies to make sure their backups are safe from NAKIVO security issue
Laptop computer displaying logo of WordPress, a free and open-source content management system (CMS)
This top WordPress plugin could be hiding a worrying security flaw, so be on your guard
construction
Building in the digital age: why construction’s future depends on scaling jobsite intelligence
Latest in News
Quordle on a smartphone held in a hand
Quordle hints and answers for Sunday, March 23 (game #1154)
NYT Strands homescreen on a mobile phone screen, on a light blue background
NYT Strands hints and answers for Sunday, March 23 (game #385)
NYT Connections homescreen on a phone, on a purple background
NYT Connections hints and answers for Sunday, March 23 (game #651)
Google Pixel 9 Pro Fold main display opened
Apple is rumored to be prioritizing battery life on the foldable iPhone – which could also feature a liquid metal hinge for added durability
Google Pixel 9
The Google Pixel 10 just showed up in Android code – and may come with a useful speed boost
L-mount alliance
Sirui joins L-Mount Alliance to deliver its superb budget lenses for Leica, DJI, Sigma and Panasonic cameras