Surface Book 2 teardown reveals another tricky to repair glue-happy hybrid

The teardown experts at iFixit have got their gadget-dismantling paws on the Surface Book 2, and the unsurprising news, given Microsoft’s previous track record with repairability ratings, is that the hybrid performed badly.

Overall the Surface Book sequel scored 1 out of 10 for ease of repair, which at least on the bright side (or perhaps the slightly-not-as-gloomy-side is a better way of putting it) was more than the Surface Laptop, which managed a big fat zero after it was released back in the summer (actually iFixit said it would give the device a score of -1, if that was possible).

The Surface Book 2 is flamed in the usual departments, including the use of strong glue to hold various components in place, such as the batteries, and the cover for the base.

The display was also criticized as being difficult to remove and replace, and further pot-shots were fired at the processor and RAM for being soldered onto the motherboard.

The positive point in terms of upgradability is that the SSD can be replaced (although it’s not easy to get to it in the first place). Interestingly, the SSD was also iFixit’s main positive point when it came to the Surface Pro 4 teardown two years ago (that device scored slightly better at 2 out of 10).

Slim but sticky

All that said, Microsoft is hardly alone in manufacturing products which suffer from these issues. Just look at Apple’s MacBooks, which are another famous offender with their iFixit ratings and overuse of glue (the MacBook Pro with Touch Bar also got a 1 out of 10, for example).

Of course, when it comes to these ultra-slim laptops, achieving thinness – and still fitting in a battery that gives solid longevity – can often mean making these kind of compromises on repairability and upgradability that affect the potential overall life of the machine.

Hopefully, if you do buy a Surface Book 2, you’ll never have any problems with it anyway. Microsoft is certainly talking up the increased reliability of its products of late.

And the Surface Book 2 is certainly a cracking hybrid notebook, as we found in our recent review: it’s well-designed, powerful, and manages a very impressive level of battery longevity.

Via: MS Power User

  • One of Microsoft’s Surface hybrids makes our best laptops list
TOPICS

Darren is a freelancer writing news and features for TechRadar (and occasionally T3) across a broad range of computing topics including CPUs, GPUs, various other hardware, VPNs, antivirus and more. He has written about tech for the best part of three decades, and writes books in his spare time (his debut novel - 'I Know What You Did Last Supper' - was published by Hachette UK in 2013).

Latest in Windows Laptops
The Surface Laptop 7 on a cyan background with a TechRadar deals badge.
This Windows laptop is 31% off in Amazon's Spring Sale and we scored it 5 stars – so why is Amazon putting a warning label on it?
The Microsoft Surface Laptop on a blue background with text saying Lowest price next to it.
The Microsoft Surface Laptop is our best-rated model and right now it's close to half price with this massive $700 discount
Dell XPS 13 Laptop in graphite on yellow background with big savings sign
Save $400 on the top-rated Dell XPS 13 - one of the best laptops money can buy
The Samsung Galaxy Book4 Pro on a blue background next to text saying Don't Miss.
This half-price Samsung Galaxy Book4 Pro is easily the best Presidents' Day laptop deal
Microsoft Surface Pro on a blue background
Best Buy has a huge $350 discount on this excellent high-end Surface Pro bundle
Lenovo IdeaPad Slim 3 15IRU9 angled with coffee
I tested the Lenovo IdeaPad Slim 3 15IRU9 and found a no-frills laptop at a decent price
Latest in News
Open AI
OpenAI unveiled image generation for 4o – here's everything you need to know about the ChatGPT upgrade
Apple WWDC 2025 announced
Apple just announced WWDC 2025 starts on June 9, and we'll all be watching the opening event
Hornet swings their weapon in mid air
Hollow Knight: Silksong gets new Steam metadata changes, convincing everyone and their mother that the game is finally releasing this year
OpenAI logo
OpenAI just launched a free ChatGPT bible that will help you master the AI chatbot and Sora
NetSuite EVP Evan Goldberg at SuiteConnect London 2025
"It's our job to deliver constant innovation” - NetSuite head on why it wants to be the operating system for your whole business
Monster Hunter Wilds
Monster Hunter Wilds Title Update 1 launches in early April, adding new monsters and some of the best-looking armor sets I need to add to my collection