These five LG phones with bootloop problems entitle some to a big payout

LG phone bootloop problems

Update: The payout from LG won't loop in as many users as we thought or hoped, as Ars Technica has noted that since this isn't a class-action lawsuit, only a few hundred affected users may see a return for their bootlooping phones.

But it's not all bad news. LG is extending the warranty of the affected phones up to 30 months following the date of purchase. That might not mean much for those who bought their, say, LG G5 quite a while ago, but it's certainly better than nothing.

Original article follows below.

There's finally good news for those in the US who have experienced LG smartphone bootloop problems: LG is offering affected users a big payout in the form of cash or a rebate.

The now-settled lawsuit against LG sees owners of the LG G4, LG G5, LG V10, LG V20 and LG Nexus 5X receiving either $425 in cash, or a $700 credit toward a future LG-made smartphone such as the rumored LG G7 or LG V30 Alpha

It’s a heavy hit against the company, but a obviously a positive shift for the many who have been affected (raises hand). We've asked LG if the lawsuit reward applies only to customers in the US, or if it will also be handed out to global buyers.

How to claim your LG bootloop payout

As far as how you’ll get your payment, it seems that those affected by the lawsuit and who have submitted a claim will be contacted, with payments being sent out in March. 

If you haven’t filed your claim yet, you can use this proof of claim form, as shared by Android Police, but it’s currently not functioning correctly. The deadline for filing is supposedly February 12, and we’ll be updating this piece with a working link once one is discovered.

We’re unsure about how this impacts consumers around the globe who have experienced the sad state of having a bootlooped phone, but we’ve contacted LG for some clarity on the topic.

Via Android Central

  • The biggest mobile show of 2018, MWC 2018, is coming up soon.
TOPICS
Cameron Faulkner

Cameron is a writer at The Verge, focused on reviews, deals coverage, and news. He wrote for magazines and websites such as The Verge, TechRadar, Practical Photoshop, Polygon, Eater and Al Bawaba.

Latest in LG Phones
LG V50 ThinQ
LG’s phone business is dead, but its phones are still getting Android 12
LG Wing 5G
LG has reportedly made its last smartphone
Pile of smartphones
Do you remember your first phone? We look back on our early mobiles
LG Velvet
LG’s Android phones will get three years of updates
LG phones
LG's smartphone legacy: every LG flagship Android phone
LG Wing 5G
Some LG phones will get Android 12
Latest in News
Ray-Ban Meta Smart Glasses
Samsung's rumored smart specs may be launching before the end of 2025
Apple iPhone 16 Review
The latest iPhone 18 leak hints at a major chipset upgrade for all four models
Quordle on a smartphone held in a hand
Quordle hints and answers for Monday, March 24 (game #1155)
NYT Strands homescreen on a mobile phone screen, on a light blue background
NYT Strands hints and answers for Monday, March 24 (game #386)
NYT Connections homescreen on a phone, on a purple background
NYT Connections hints and answers for Monday, March 24 (game #652)
Quordle on a smartphone held in a hand
Quordle hints and answers for Sunday, March 23 (game #1154)