WhatsApp is kicking up a stink about Apple's App Store privacy labels

Apple iOS 14 privacy labels
(Image credit: Apple)

In the summer, during its WWDC 2020 keynote, Apple revealed a host of privacy-related improvements set to feature in iOS 14, which landed back in September.

Among them, an initiative that required all developers to provide a summary of the data their app collects, to be displayed to users on the App Store entry in a simple, easy-to-digest format.

However, while end users will likely benefit, not all app developers are enamored with the change. Facebook-owned messaging giant WhatsApp is the latest to hit out at the plans, which it has suggested are both anti-competitive and potentially misleading.

Apple iOS 14 privacy labels

At the heart of the debate is the fact that core Apple applications, such as iMessage, are installed automatically on the company’s devices. These apps cannot be uninstalled and therefore have no need of an App Store entry, where privacy information for other application types is set to be displayed.

“We think labels should be consistent across first and third party apps as well as reflect the strong measures apps may take to protect people’s private information,” said a WhatsApp spokesperson.

“While providing people with easy to read information is a good start, we believe it’s important people can compare these ‘privacy nutrition’ labels from apps they download with apps that come pre-installed.”

The company is also aggrieved about certain limitations of the new labelling system, which provides little room for nuance. Designed to be interpreted by anyone, Apple’s privacy labels group together applications whose approaches to data collection might differ wildly, WhatsApp claims.

“Our teams have submitted our privacy labels to Apple, but Apple’s template does not shed light on the lengths apps may go to to protect sensitive information. While WhatsApp cannot see people’s messages or precise location, we’re stuck using the same broad labels with apps that do.”

In response to the complaint, Apple has clarified that all first-party applications hosted on the App Store will offer up the same privacy information as third-party counterparts. Information about the few apps without App Store listings, meanwhile, will be displayed on the company’s website.

Apple has not suggested it plans to take any action to remedy concerns expressed by WhatsApp surrounding the potential for privacy labels to tar a diverse group of apps with the same broad brush.

As per guidance published by Apple, all developers were required to submit the relevant information about their app’s privacy practices by December 8. It is not yet clear when privacy labels will begin to appear on the App Store.

  • Here's our list of the best VPN services right now

Via Axios

TOPICS
Joel Khalili
News and Features Editor

Joel Khalili is the News and Features Editor at TechRadar Pro, covering cybersecurity, data privacy, cloud, AI, blockchain, internet infrastructure, 5G, data storage and computing. He's responsible for curating our news content, as well as commissioning and producing features on the technologies that are transforming the way the world does business.

Latest in Security
Abstract image of cyber security in action.
MassJacker malware targets those looking for pirated software
Code Skull
US government warns Medusa ransomware has hit hundreds of critical infrastructure targets
An American flag flying outside the US Capitol building against a blue sky
The FCC is creating a security council to bolster US defenses against cyberattacks
Image depicting hands typing on a keyboard, with phishing hooks holding files, passwords and credit cards.
Microsoft warns about a new phishing campaign impersonating Booking.com
Ransomware
Microsoft uncovers sleuthy new XCSSET MacOS malware campaign
Computer Hacked, System Error, Virus, Cyber attack, Malware Concept. Danger Symbol
Meta warns of worrying security flaw hitting open source type software
Latest in News
Jason Sudeikis' Ted Lasso pointing at someone in Ted Lasso season 2
Believe it, baby: Ted Lasso season 4 is officially in development for Apple TV+ – and Jason Sudeikis will reprise his role as the titular soccer coach
Rainbow Six Siege X promotional art.
The Tom Clancy's Rainbow Six Siege X 6v6 mode might finally pull me away from Black Ops 6
A close up of the new web version of Apple Music Classical
Apple Music Classical is now available on the web, but its Mac app is still nowhere in sight
Silent Hill f
Silent Hill f will present players with 'a beautiful yet terrifying choice', and I can't wait to see what it is
Google Chromecast 2
Google is finally rolling out a fix for broken Chromecasts – just as new bugs appear on the Chromecast with Google TV
Garmin Instinct 3 in Neotropic Green
"I'm an idiot": Garmin user reveals how fixing one setting completely changed their training after months of making no progress