Any smart marketeer knows that customer retention strategies and commercial growth go together like personalisation and brand loyalty—it's a no brainer. Naturally, looking after your existing customers is going to be more cost-effective for your business.
In fact, Harvard Business Review found that "a new customer is anywhere from five to 25 times more expensive than retaining an existing one."
So, what happens when you find both your customer acquisition and retention efforts slipping? Don't wait to find out! Download Televerde's whitepaper containing everything you need to know about tried and true customer retention tips, for better revenue.
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