Consumers confused by hybrid gadgets

Which category is this: watch, phone or pricey touch gizmo?
Which category is this: watch, phone or pricey touch gizmo?

A new study has uncovered one reason why gadgets like watch-phones and SLR-camcorders have taken so long to move from science fiction to reality: consumers are easily confused by hybrid products.

According to Priyali Rajagopal from the Southern Methodist University and Robert Burnkrant from Ohio State University, people have trouble categorising products when functions and features are merged.

"It's what we term the 'single-category belief' problem - that consumers categorize such products into a single pre-existing category (rather than creating new categories for them) and hold beliefs about the products that are consistent only with the category that's selected," they write.

Watch? Camera? Watch? Camera? Aaargh!

For example, consumers might tend to categorize a new product that functions as both a watch and a camera as a watch, making the marketing of that product difficult.

Luckily for makers of over-complicated gadgets everywhere, the researchers found a way round our prejudices simply by exposing us to 'property primes', examples of hybirds that blend features from two categories, like the 'pencil pen' or the 'vacuum toaster'.

"Respondents were more likely to rate a GPS-radar detector hybrid product as possessing features of both the GPS and radar detector categories when they were exposed to property primes," say the authors in the Journal of Consumer Research.

Or it could just be that hybrid gadgets tend to be a bit rubbish and hugely overpriced.

TOPICS

Mark Harris is Senior Research Director at Gartner.

Latest in Phones
Product shots for the Xiaomi Poco X7 Ultra review
I spent a month testing the Xiaomi Poco F7 Ultra, a top-end mid-ranger that masquerades as a flagship
iPhone 13 mini
The iPhone mini won't be returning, according to rumors – and you think that's a mistake
The Samsung Galaxy S25 Edge on display the January 22, 2025 Galaxy Unpacked event.
All three rumored Samsung Galaxy S25 Edge colors shown off in ‘official’ images
Anker Zolor Power Bank 10,000mah
My favorite portable charger goes everywhere with me, and it's under $13 at Amazon right now
Apple iPhone 16 Pro Max Hands on
I'm actually glad the new Siri with Apple Intelligence is delayed, and here's why we've got Apple's AI problem backwards
The iPhone 16 Pro on a grey background
iPhone 17 Pro tipped to get 8K video recording – but I want these 3 video features instead
Latest in News
Nintendo Switch 2 Joy-Con up-close from app store
Nintendo's new app gave us another look at the Switch 2, and there's something different with the Joy-Con
cheap Nintendo Switch game deals sales
Nintendo didn't anticipate that Mario Kart 8 Deluxe was 'going to be the juggernaut' for the Nintendo Switch when it was ported to the console, according to former employees
Three angles of the Apple MacBook Air 15-inch M4 laptop above a desk
Apple MacBook Air 15-inch (M4) review roundup – should you buy Apple's new lightweight laptop?
Witchbrook
Witchbrook, the life-sim I've been waiting years for, finally has a release window and it's sooner than you think
Close up of Leica M11-P viewfinder
I wince at the prospect of the rumored Leica M11-V – here's why
Amazon Echo Smart Speaker
Amazon is experimenting with renaming Echo speakers to Alexa speakers, and it's about time