IoT giant exposes millions of customer details online

(Image credit: Shutterstock)

Smart device company Wyze has confirmed it accidentally exposed a database containing details from up to 2.4 million customers online.

The incident happened early in December, eventually being noticed by cybersecurity company Twelve Security at the end of the month, when it was reported by video surveillance news website IPVM.

According to Wyze, a budget vendor in smart devices such as cameras, locks, bulbs, and plugs, the database was a test environment for making information processing more efficient.

Data exposed

However, while Wyze said it was exposed in error, Twelve Security reported that details included email addresses, usernames, and security tokens - enough information for malicious third parties to take control over any smart devices affected.

Wyze has since reset its systems to help prevent that. 

The problem arose when Wyze, using Amazon Web Services to process Internet of Things (IoT) data, left security protocols off that allowed their Elasticsearch data to be accessed online. It remains a reminder to businesses that they are ultimately responsible for security when it comes to cloud computing services.

However, this isn't the first time Wyze have run into problems with user access. Earlier this year a flaw in their system allowed users to still access smart cameras that had been reassigned to another account.

Via ZDnet

Brian Turner

Brian has over 30 years publishing experience as a writer and editor across a range of computing, technology, and marketing titles. He has been interviewed multiple times for the BBC and been a speaker at international conferences. His specialty on techradar is Software as a Service (SaaS) applications, covering everything from office suites to IT service tools. He is also a science fiction and fantasy author, published as Brian G Turner.

Latest in Pro
A person holding out their hand with a digital AI symbol.
AI is booming — but are businesses seeing real impact?
China
Notorious Chinese hackers FamousSparrow allegedly target US financial firms
A digital representation of a lock
NYU website defaced as hacker leaks info on a million students
NHS
NHS IT supplier hit with major fine following ransomware attack
A business woman looking at AI on a transparent screen
Most businesses are now fully embracing AI - but aren't always protected against the risks
Hands on a laptop with overlaid logos representing network security
Winning the war on ransomware with multi-layer security
Latest in News
An image of the Nintendo Switch 2
Nintendo Switch 2 pre-orders will start on April 2 according to Best Buy Canada
Person printing
Microsoft’s latest Windows 11 update exorcises possessed printers that spewed out pages of random characters
Pro-Ject A1.2 in black, playing a vinyl record in a hi-fi listening room
Pro-Ject's new fully-automatic turntable could be the buy of Record Store Day 2025
Intergalactic: The Heretic Prophet
Intergalactic: The Heretic Prophet reportedly won't release until after 2026, as Neil Druckmann says that staff 'are playing it at the office' right now - but I don't think I can wait that long
Screenshot from action RPG soulslike Lies of P
Lies of P Overture won't elaborate on the game's eyebrow-raising post-credits twist, and I think that's good news
Nintendo Switch 2
The Switch 2 launching with a Mario Kart game 'is very unlike Nintendo' compared to the original Switch releasing with Breath of the Wild, says former marketing leads: 'That's what's gonna make you want to buy the new hardware'