Dave Mount, Director, Europe at Cofense. He has over 20 years experience in the IT industry, he held influential positions in both large corporate organisations, and software vendors. He is specialised in working with organisations to help them increase IT efficiencies, reduce operational risk and enable Information Security and Service Management processes such as ITIL through effective use of technology. He holds a Management Certificate in IT Service Management (ITIL v2) and ITIL v3 Expert ceritification.