John O’Hara

John O’Hara is President at NICE EMEA.

Articles by: John O’Hara

Person in suit next to digital screens

Intelligent automation improves employee experiences

By John O’Hara published

Implementing IATs can deliver cost reductions, process paperwork up to 10 times faster and deliver more accuracy across paper-intensive processes.

customer experience

CX agility will be a strategic driver of business success

By John O’Hara published

Customers have demonstrated that service experiences matter more than ever.

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