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Customer service hasn’t changed, but how we handle it has, Zendesk EMEA CTO says
By Craig Hale published
AI is really changing how we all handle customer service enquiries.

I wish I was a better runner so I could use more of the features on my Garmin watch
By Matt Evans published
I test running watches like Garmins for a living – but I wish I was a better runner so I could get more out of them.

Google Workspace head tells us why AI really can revolutionize the way you work
By Mike Moore published
Google Cloud Next 25 Google Workspace leader tells us why its "unique advantages" put the company ahead when it comes to AI development.

China “has completed its journey to cyber superpower” - and Google security expert explains why threats could get even worse in years to come
By Mike Moore published
Google Cloud Next 25 Google Threat Intelligence chief tells us why China poses the biggest security worry right now.

"A low-cost travel solution"- I spoke with the CEO of aloSIM on reimagining the eSIM space
By Udita Choudhary published
aloSIM is one of the few eSIM providers with an international phone number.

ChatGPT model matchup - I pitted OpenAI's o3, o4-mini, GPT-4o, and GPT-4.5 AI models against each other and the results surprised me
By Eric Hal Schwartz published
Comparing four ChatGPT Ai models.

I think the Joy-Con 2 mouse controls are the Nintendo Switch 2’s most exciting feature - here’s why
By Rhys Wood published
The Joy-Con 2’s new mouse controls could be a game changer on Nintendo Switch 2.

If you want to turn yourself into an AI doll, at least do it safely
By Chiara Castro published
Experts share some tips on how to minimize the privacy and security risks of viral AI trends. Here's all you need to know.
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