Latest about TRPC
AI taking pressure off contact center agents by improving their eyes, ears, and voice
AI's value is to enhance the ears, the eyes, and the ‘voice’ of the contact center – their agents.
APP Fraud: How best do we tackle it?
Industry expert Roger Alexander discusses putting the onus on consumers when tackling APP fraud.
Are we on the verge of an XR wearable breakthrough?
How the combination of XR and AI will continue to unlock new possibilities, driving innovation across a variety of industries.
Beyond traditional threat detection
Rethink cybersecurity: traditional methods fall short against advanced threats.
Why Cloud Economics is the answer to the AI innovation/cost conundrum
Cloud economics enables AI innovation by aligning cloud spending with business value, optimizing costs through FinOps.
Why digital identity is the ultimate battleground in cybersecurity
Users need help managing passwords. Fear still remains around AI and its potential security threat.
A pragmatic approach to generative AI
Unlocking generative AI's true potential requires an engineering mindset and a focus on real value.
Why VMWare's legacy strengths no longer justify its modern complexities
It may be time to start looking for VMWare replacements in your environment
