easySIM review

easySim.global is a UK-based eSIM provider that launched in July 2023 as part of the easy® family of brands founded by Sir Stelios Haji-Ioannou. It provides affordable prepaid data eSIMs for travelers in over 150 countries worldwide, saving them over 95% in costs over physical SIM card providers.

While a few complaints note minor connectivity issues, easySIM generally offers reliable coverage through Tier 1 networks across all 150+ countries within its platform. 

It’s a relatively new player in the eSIM market compared to brands like Airalo, Nomad, or Airhub. Still, the company has made significant strides in popularity thanks to the consistent performance and helpful customer support team.

easySIM: Plans and pricing

easySIM claims to provide savings of up to 95% compared to standard roaming charges across 150+ countries. Here are some of its most popular plans: 

Unfortunately, there are no plans that allow users to group multiple locations together. Users visiting multiple countries will need to get separate plans. 

easySIM: Features

During our time with easySIM, we found several additional features that we liked:

Business eSIM

For corporate customers, easySIM.global provides a dedicated business eSIM solution with standout features like a company wallet for easy expense management, spend alerts, and hotspot tethering for productivity on the go. 

Travel Guides

easySIM goes beyond just offering eSIM services by maintaining detailed travel guides for various destinations it covers. These guides cover topics like top attractions, money-saving tips, and seasonal recommendations, adding value for customers planning their trips.

Trusted Network

As a member of the easy® family founded by Sir Stelios Haji-Ioannou, easySIM benefits from the trust and reliability associated with companies like easyJet and easyHotel. While it’s a relatively new player in the eSIM market, users of the company’s other products are familiar with their dedication to customer service

easySIM: Installation

Purchasing and activating an easySIM is a straightforward process. After checking that your phone supports eSIM technology, you can simply purchase your preferred plan from easySim.global. Once purchased, you receive a QR code via email which you scan to install the eSIM profile on your device.

Onboarding is fully digital, with detailed setup guides provided for both iOS and Android. Upon arriving at your destination, just enable data roaming on the eSIM and ensure that easySIM is set as the default for cellular data. The data bundle activates automatically when you connect to a local network.

For first-time use, it's recommended to disable data roaming on your home SIM to avoid unexpected charges. If you encounter any issues, restarting your device or manually selecting a network can often resolve connectivity problems.

easySIM: Coverage and speed

easySIM offers coverage across more than 150 countries worldwide by partnering with tier-1 network operators in each region. This allows them to provide reliable service on par with major local carriers. Popular destinations include:

• Canada
• United States
• France
• Germany
• UAE
• Morocco
• Egypt

Coverage is excellent in most places, with the company clearly indicating which providers it works within each region. Moreover, easySIM delivers 4G/5G speeds in almost every country. One particular review notes 100+ Mbps download speeds on Australia's Telstra network.

easySIM takes a multi-carrier approach in many countries, which provides a significant coverage advantage over single-network eSIMs. While some rivals like Airalo offer similar speeds, easySIM's pricing allows for much more savings compared to roaming carriers.

easySIM: Support

easySIM.global offers a few different channels for support, ensuring users can get help when needed. The primary support method is via email, with a dedicated support email address provided on their website. It also offers a comprehensive FAQ section that addresses common questions and issues.

Customer reviews suggest that easySIM's support team is highly efficient, even if there are no phone support options available. Most reviews note wait times of no longer than 30 minutes.

The company also provides detailed setup guides and troubleshooting tips on the website, which can help users resolve issues independently. easySIM has also started offering chat support via a chatbot called Barry, which can redirect you to human support staff if needed.

easySIM: Final verdict

easySIM's key strengths include its association with the trusted easy® brand family, competitive pricing, and tier-1 network partnerships across more than 150 countries. While its coverage may not be as extensive as Airalo or Airhub, the network speeds and connection quality more than make up for it if you aren’t visiting very remote destinations.

This provider is also well-suited for business travelers, given the company wallet and tethering support across most plans. Sadly, there aren’t any plans offering voice minutes or an international number, so users have to rely on data to make calls and send messages through platforms like WhatsApp.

easySIM: FAQs