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Zendesk Relate 2025 - all the news and updates ahead of kick-off

We're expecting big AI announcements at Zendesk Relate 2025

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(Image: © Shutterstock / Ken Wolter)

Welcome to our live coverage of Zendesk Relate 2025!

TechRadar Pro is live in Las Vegas, ready for Zendesk's annual convention, where we'll hear from company execs and global influencers about how AI is set revolutionize customer service and sales.

The day one keynotes are set for Wednesday March 26, where Zendesk CEO Tom Eggemeier will take to the stage - so check back here soon for all the details as they happen.

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Also tomorrow, there will be a guest keynote from comedy legend Trevor Noah - definitely worth tuning in for that!

We're just a couple of hours away from Zendesk Relate 2025 opening its doors, and while we may not be hearing about any new products until tomorrow, we'll be laying the foundation today including hearing from Chief Legal Officer Shana Simmons about the future trends in AI regulation.

Get ready to join us as we cover Zendesk's exciting updates at Relate 2025. We're expecting plenty of AI announcements over the coming days.