Namecheap email review

Namecheap is one of those email hosting providers that also want customers to check out its wide range of other solutions, including shared hosting, VPS hosting, WordPress hosting, a free website builder and more. 

Even if you stick to its email hosting, however, you’ll find an excellent service. It’s one of the more affordable email hosting providers on the market and comes with several handy features. Many organizations are looking at private email hosting so they can add a level of respectability to their communications that they can’t get with a generic Gmail address. They’ll certainly get that and more if they choose to sign up for Namecheap. 

As well as the boost to your brand that a Namecheap account provides, subscribers can also expect a user-friendly service, rapid support, and decent security. You may find it somewhat lacking in more advanced features, but if you just want a simple, reliable service, this fits the bill.

Namecheap: Plans and pricing

Namecheap’s professional business email hosting is available in three pricing tiers: Ultimate, Pro, and Starter. There’s a free trial available with all three that lasts for a generous 60 days. This is twice the length that you get with most free trials - especially as full plan functionality is included. It’s also a nice touch that no payment details are required when signing up for the free trial, so you won’t have to worry about accidentally committing yourself financially. 

The Starter plan costs $14.88 for an annual subscription, with one mailbox included. Additional mailboxes can be purchased for $8.88 a year. The Pro plan, meanwhile, will set you back $41.88 for the year, with three mailboxes included. At this pricing tier, additional mailboxes cost $25.88 a year. The Ultimate is available for $71.88 a year for five mailboxes, with additional mailboxes charged at $39.88 per year. 

If you’re a large enterprise, on the other hand, and need more than 50 mailboxes or private email for more than 20 domains, you’ll need to contact Namecheap to receive a custom pricing plan. Overall, Namecheap’s prices are affordable and compare well against other web hosting providers that also offer email hosting.

Features

Starting with the cloud storage provided, Namecheap comes with 5GB for Starter subscribers, 30GB for Pro and 75GB for Ultimate. In terms of the other differences between the pricing tiers, the Pro plan comes with full mobile sync support, access to 50 email aliases, 15GB of file storage, and a document viewer. An Ultimate contract gets you all this, plus online creation and versioning support for spreadsheets and presentations, unlimited aliases, and file storage of up to 30GB.

With Namecheap’s business email hosting, companies will be able to do more than simply add a layer of professionalism to their correspondences. It’ll become easier for your employees to carry out work on the go, which is essential in an era where hybrid work is now viewed as the norm. 

Namecheap’s functionality will also unlock more opportunities for collaboration. If you sign up for one of the higher pricing tiers, you’ll find that being able to share and work on files with other team members across devices can greatly improve your team's productivity. 

Support

Namecheap has an extensive support offering, complete with 24/7 live chat, email ticket support, and a comprehensive knowledgebase. To make resolution faster, Namecheap has helpfully listed several different email accounts for you to contact in the event that you need assistance. There’s a department for basic, general inquiries, one for pre-sales inquiries, account access, Namecheap’s affiliate program, and an email for leaving feedback. 

In fact, Namecheap has a substantial number of support email addresses for you to contact. By choosing the right one, it’s more likely that your inquiry won’t need to be redirected before being resolved. This means that the time you can expect to wait is more likely to match Namecheap’s extremely fast two-hour promise. Of course, replies may take longer than this if your inquiry is especially complex but this is an extremely rapid commitment for the company to make.

Security

One of the most important security features for any email hosting provider is anti-spam protection. This is included as standard across all Namecheap’s plans, including advanced filter tools. Namecheap’s Jellyfish Spam Protection solution helps businesses to remove email threats, with an estimated 53% of the world's emails being spam and costing over $20 billion a year. 

Jellyfish spam protection doesn’t only scan the text of your incoming emails but looks at attachments and links too - discarding anything that looks suspicious. Automation is used to speed up threat detection, with the solution self-learning to protect your inbox with accuracy that is always increasing. 

Away from its spam prevention functionality, Namecheap also prioritizes your security in other ways. All web hosting plans are accompanied by a free SSL certificate to ensure there’s some encryption around the data that travels from your website to your visitors. Namecheap also comes with two-factor authentication and advanced antivirus protection to further safeguard your messages.

The competition

Comparing Namecheap to other email hosting providers that also offer additional services, such as web hosting, this is a hosting provider that focuses on simplicity and reliability. Other providers, like Neo or Google Workspace, may provide more advanced functionality, but if all you need is a solid, affordable email hosting provider that will protect your messages from malicious incomings, then Namecheap is a great option.

Just in terms of its email hosting, Namecheap provides a more innovative solution, particularly when some of its rivals are incorporating AI tools to streamline business activities, but Namecheap doesn’t claim to provide this kind of solution.  Plus, you don’t need to sign up for any of Namecheap’s other services to enjoy the simplicity of its email hosting.

Namecheap: Final verdict

Namecheap doesn’t over-promise, but what it claims to do, it does well. This is a reliable and secure email hosting offering. Sure, if you want more advanced features, it might be better to go with another provider but for ease-of-use, support and security, this is tough to beat.

We've also featured the best email hosting services.