Saily review

Saily is a new eSIM service launched in 2024 by Nord Security, the company behind the popular NordVPN. It provides affordable mobile data plans for international travelers on both iPhone and Android devices, with coverage in over 150 countries.

As a product backed by the reputable NordVPN brand, Saily benefits from the company's focus on security and privacy. Users praise its easy installation process, affordable pricing, and reliable coverage across the world.

However, limitations exist, such as the lack of regional data plans and the need to use the mobile app for installation and management. As a new player in the eSIM market, Saily doesn’t offer the same breadth of features and country-specific options as more established providers.

Saily: Plans and pricing

Saily offers a straightforward pricing structure for its eSIM plans, with options for both short-term and long-term use. Plans are priced based on the amount of data and the duration of the package, ranging from 1GB to 20GB and 7 to 30 days. Here’s an overview of a few popular plans: 

While some competitors may offer unlimited data plans at higher prices, Saily’s pay-for-what-you-need approach is an attractive choice for budget-conscious travelers. 

Saily: Features

While it doesn’t offer many distinguishing features, Saily always makes it a point to get the basics right. Here are some things that stood out to us during our experience with the eSIM service from NordVPN:

Minimalistic UI

One of Saily's most notable features is the clean UI that makes it easy for first-time eSIM users to navigate the app interface. The app provides straightforward on-screen instructions for purchasing plans and activating the network, ensuring a smooth user experience.

From NordVPN

As a product of Nord Security, the company behind NordVPN, Saily benefits from the brand's strong association with privacy and security. However, our review didn’t find any particular security features or add-ons worth talking about.

Local Partnerships

Being a new eSIM provider, Saily is still behind more established players like Airalo or Nomad in terms of country coverage. But, it has built a network of quality partnerships with local telecom networks to provide excellent performance in the countries where it does business. 

Saily: Installation

Saily makes purchasing and activating an eSIM a breeze. The app-driven experience automates the process, allowing users to select a data plan for their destination and complete the transaction within minutes. The onboarding flow is intuitive and user-friendly, even for first-time eSIM users.

After purchasing a plan, Saily provides on-screen instructions for eSIM installation directly within the app. Users simply need to navigate to their device settings, scan the provided QR, and wait a few moments for activation.

One key aspect of Saily's onboarding is the ability to set up the eSIM before departing, ensuring connectivity upon arrival at the destination. This is especially important since Saily requires an active internet connection for eSIM activation. 

Saily: Coverage and speed

Saily offers eSIM coverage in over 150 countries across Europe, America, Asia, Africa, and Oceania. While the company partners with local providers to enhance network availability, the quality of coverage may vary depending on the telecommunications infrastructure in each country. Destinations include:

United States

Thailand

Japan

Malaysia

India

However, users can expect faster data speeds in North American, European, and Asian countries compared to Latin American and African regions. There aren’t any significant network problems, plus Saily offers 3G, 4G, and LTE browsing speeds in most nations.

Compared to other eSIM providers, Saily's coverage is slightly more limited, as competitors like Airalo boast coverage in up to 200 countries. However, Saily's partnerships with local providers help ensure a dependable connection.

Saily: Support

Apart from a detailed knowledge base for customer self-service, Saily offers 24/7 support through its app via live chat. It also provides an email address (support@saily.com) for general inquiries.

While we couldn’t find much information on Saily’s customer support through online reviews, our personal experience with the platform has been positive. It’s also worth noting that since Saily is from the same team that manages NordVPN, users can expect a similar standard for handling customer inquiries.

Saily: Final verdict

With its straightforward pricing structure, extensive coverage in over 150 countries, and commitment to security and privacy, Saily offers a compelling package for budget-conscious globetrotters.

However, it's important to note that Saily may not be the best fit for those seeking the most comprehensive coverage or unlimited data plans. As a new player in the market, Saily's country-specific options and features aren’t as extensive as some more established competitors. Still, it’s a viable option for those who prize simplicity and affordability over the most extensive feature set.

Saily: FAQs