Zetexa review

Zetexa is a relatively new eSIM provider founded in 2022 by Krishna Murthy, who has 38 years of experience in telecommunications. In spite of being new, Zetexa has caught the eye of travelers with its value-packed unlimited data plans in 170 countries and 5 regions.

We like that it offers various plans for various durations for each destination – 1, 5, 7, 12, 15, 30, 90, and 180 days. This is, in fact, a lot more than some of the more popular names in the industry. The eSIM is pretty easy to install, too – just scan a QR code and follow the prompts.

However, there aren’t many troubleshooting guides or FAQs on the website yet, but we can absolutely expect that to change very soon. Plus, there's only an online form to connect with the customer support team, meaning you may not find any quick resolution in case you run into a technical problem.

Zetexa: Plans and pricing

Zetexa offers some of the best unlimited data plans around with 4G and  5G connectivity for various validities: 1, 7, 15 days, and so on. Needless to say, the prices depend on the location, with the cheapest destinations being the Americas and Europe. 

A real highlight of the service is that for each destination, you get around 15-18 plan options to choose from – one of the highest in the entire eSIM industry. 

We also found plans for 5, 12, and 15 days, which you don’t get with other providers. Plus, there are a lot of options for 30- and 90-day plans as well. Let’s look at some popular Zetexa plans.

What's more, Zetexa also offers a 1-day 100 MB trial pack for all of its regional plans. So, let’s say you’re in Europe and are looking for an eSIM provider; you can get Zetexa’s trial plan for just $1.20 (this price depends on your location) to test out its speed and connectivity. 

If you're satisfied with the service, you can go ahead and purchase one of its many longer-term Europe plans. Other eSIM providers usually do not provide this option, meaning you may end up wasting your money if their connection speed and service aren’t up to the mark.

However, no provider is perfect, and Zetexa’s downside is that it only offers 5 regional plans – plus there are no global plans as yet, either, which may be a serious letdown for some travelers.

These are the best eSIM for international travel in 2024.

Zetexa: Features

Let’s now look at some of the best features you get with Zetexa. 

Unlimited plans

No surprises for the number one spot here, as one of the best things about Zetexa is its unlimited plans. Even better, these plans are flexible and are available for various durations (1, 5, 7, 10, 12, and 15 days) and geographical regions (Asia, Europe, etc.), as well as for specific countries. 

The prices depend on your location. For example, a 7-day Europe unlimited plan costs $21.30, whereas a 7-day USA plan costs just $12.10. This makes Zetexa ideal for short international trips, where you do not want to be constantly worried about how much data you've got left. 

With modern 4G and 5G speeds, you can end up using your limited data (1 GB, for example) in a span of just 1-2 days. However, with unlimited plans, you’ll always have an active internet connection to assist you while you're out and about.

It's also worth noting that Zetexa’s fair usage policy (FUP) applies to all its plans with unlimited data. So, you get 1 GB of data per day at your network’s speed after which the speed is throttled to 32 kbps. The speed is admittedly not too impressive, but it's still a win-win situation since you’d rather prefer having internet at slower speeds than not having internet at all in a foreign country. 

No eKYC Required

You don't need KYC (Know Your Customer) verification to activate and use a Zetexa eSIM. This means that you can get your account up and running within just minutes after you’ve purchased your data plan. 

However, there are a few exceptions to this rule. For example, Indian citizens need to provide their password and VISA details. Also, if you’re traveling to the UAE, Israel, Maldives, Poland, or South Korea, you will need to do eKYC.

Zetexa: Installation

Installing a Zetexa eSIM is very straightforward and the steps are more or less the same for both iOS and Android. Once you purchase a data plan from the website, you’ll receive a QR code. Next, follow these steps to install the eSIM on your device: 

Make sure to assign calls and SMS to the primary SIM on your device – because Zetexa is a data-only eSIM provider. 

Zetexa: Support

Although Zetexa on its website claims to offer 24/7 customer support, we only found an online form you can fill out to connect to their team. You’ll then have to wait for the support agents to email you back with solutions, which can be a time-consuming process. Plus, in case the conversation stretches to a handful of emails, it's going to take a fair while before you finally find a viable solution. 

Now, other eSIM providers like Ubigi and KnowRoaming also offer only an online form for support. However, they also have extensive knowledgebases, with in-depth troubleshooting guides and FAQs on their websites, which solve most customer queries. 

However, all that we found on Zetexa’s knowledgebase was an installation guide. The only positive explanation to this is that the platform is still new, so we can surely expect more helpful guides in the near future.

Zetexa: Final verdict

The bottom line is that Zetexa is a good eSIM, especially if you’re looking for unlimited data plans. It offers data plans in 170+ destinations and 5 regions. Plus, there are a lot of subscription options to choose from – from 1-day to 180-day plans. 

The prices are pretty affordable, too, especially in the US and Europe. One of the highlights is that you get a 1-day trial plan for every single region, so you can test Zetexa’s speed and connection before you commit to a long-term plan. The eSIM installs easily with just a QR code, which is what we've come to expect from the best of the lot.

However, you don’t get any global plans with Zetexa. Plus, there are no troubleshooting guides or knowledge documents on the website, either, and you can reach out to the support agents only through an online form.

Zetexa: FAQs