TechRadar Verdict
CureMD Medical Billing Services has its pros and cons. On the plus side, it offers various support options, an iOS mobile app, and a robust claims scrubbing process. However, it lacks an Android app, pricing transparency is limited, and it's relatively expensive. While it might complement CureMD EHR users, a free trial is recommended to determine its suitability.
Pros
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Free trial
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No upfront costs
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Claims scrubbing
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Android app
Cons
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Limited browser choice
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Limited support hours
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CureMD is a company that provides health information systems and medical billing services to healthcare organizations of all sizes. It offers cloud-based solutions for electronic health records, practice management, billing, telemedicine, and more. CureMD aims to simplify decision making, streamline operations, and ensure compliance with industry standards and best practices. CureMD has won several awards and recognitions, such as Best in KLAS, Top Performing RCM Vendor, and Most Promising Healthcare Solutions. CureMD also caters to different specialties and workflows, and supports COVID-19 vaccine management.
CureMD Medical Billing: Features
CureMD is a cloud-based health information system designed to streamline practice operations and enhance patient care. It offers a comprehensive suite of features that caters to the diverse needs of healthcare providers, including:
1. Electronic Health Records (EHR):
CureMD's EHR system provides a centralized platform to store and manage patient health information. It allows healthcare professionals to access patient records, track medical history, document encounters, and collaborate with other providers, fostering improved care coordination. This also includes e-consents.
2. Practice Management:
CureMD's practice management module simplifies administrative tasks, allowing healthcare providers to focus on patient care. It includes features such as appointment scheduling, patient registration, insurance verification, billing, and reporting, helping to streamline workflows and optimization of revenue cycle management.
3. Telehealth:
With the increasing demand for virtual care, CureMD offers an integrated telehealth solution. This feature enables healthcare providers to conduct secure video consultations with patients from any location, providing convenient access to care while maintaining social distancing protocols.
Moreover, CureMD's telehealth solution is designed to streamline workflows and optimize the healthcare delivery process. It seamlessly integrates with the platform's robust suite of features, allowing healthcare providers to access patient records, review medical histories, and document encounters efficiently. This integration ensures continuity of care, enables accurate and up-to-date documentation, and enhances overall operational efficiency.
4. Patient Engagement:
CureMD recognizes the importance of patient engagement in healthcare. Its patient portal allows patients to access their health information, communicate with providers, schedule appointments, and pay bills online. This enhanced patient engagement promotes better self-management and improves the overall healthcare experience.
5. Clinical Decision Support:
CureMD's clinical decision support system provides real-time clinical insights to healthcare professionals. It offers evidence-based guidelines, drug interactions, and treatment recommendations, assisting providers in making informed decisions for better patient outcomes.
6. Reporting and Analytics:
CureMD's robust reporting and analytics engine allows healthcare providers to gain valuable insights into their practice performance. Customizable reports offer a clear overview of key metrics, such as patient visits, revenue, and clinical outcomes, empowering providers to make data-driven decisions for practice growth.
7. Interoperability:
CureMD understands the significance of seamless data exchange. It offers open APIs and integrates with various third-party applications, including labs, pharmacies, and imaging centers. This interoperability ensures smooth data flow and eliminates the need for manual data entry, enhancing efficiency and reducing errors.
These are some of the features that CureMD offers to its users. We also note that an Android app has been recently added to help mobile users, and there is also the iOS version as well.
CureMD Medical Billing: Drawbacks
One notable disadvantage of CureMD is its browser specificity, as users have expressed concerns regarding the restriction to using solely Internet Explorer. Additionally, there are grievances related to software glitches and difficulties in completing tasks. Furthermore, the speed of CureMD is deemed inadequate, posing challenges to workflow efficiency and hindering its ability to handle busy office hours, particularly when inputting lab orders. Moreover, the sales process has attracted criticism due to instances of customers being upsold on unnecessary services. Lastly, the billing department's responsiveness to customer issues is considered unsatisfactory.
CureMD Medical Billing: Support
If you need any support or assistance with CureMD, you have several options to contact their team. You can use the support ticket link at the top of your CureMD EHR & PM to access the support portal. You can also send an email to support@curemd.com with your name, practice name, call back number and a brief description of your issue. Alternatively, you can call the support helpline at (212) 852 0279 or (718) 684 9298 between 8 am - 8:30 pm EST. You can also visit the FAQs page for more information on common issues and solutions.
CureMD Medical Billing: Pricing
CureMD offers different pricing options for its products and services, depending on the features and functionalities you need. Here are some of the pricing plans that CureMD provides:
1. For practice management (PM): $195/month/provider
2. For electronic health records (EHR): $295/month/provider
3. For all-in-one (PM + EHR): $395/month/provider
4. For billing services: As low as 3% of collections
You can also request a personalized quote for your specific practice needs by filling out a form on their website.
CureMD also offers a free trial, a limited time $0 switch to EHR offer, and a MIPS, Meaningful Use and ICD-10 guarantee.
CureMD Medical Billing: Final verdict
CureMD Medical Billing Services presents itself as a logical extension of the CureMD EHR platform. Its advantages encompass a range of support options, an application tailored for both iOS and Android mobile platforms, and a rigorous claims scrubbing process. However, these benefits must be weighed against certain drawbacks, such as the limited transparency regarding pricing, and the comparatively higher cost of the product. While CureMD Medical Billing Services may serve as a suitable extension for those already committed to the EHR platform, potential users are advised to utilize the available free trial to thoroughly assess whether this platform aligns with their requirements before making a final decision.
