Fleetio Review: Pros & Cons, Features, Ratings, Pricing and more

Fleetio, founded in 2012, is a cloud-based fleet management solution that helps businesses track their vehicles, drivers, and other assets. The company is currently present in over 100 countries and handles over 800,000 vehicles and operators.

Fleetio's cloud-based solution is appropriate for fleets of all sizes. It aims to simplify fleet management by automating fleet operations, allowing for a more efficient management of asset life cycles while also supporting the staff who operate these vehicles. Like other cloud-based solutions, it emphasizes teamwork and strives to minimize the use of less elegant tools, such as spreadsheets.

Fleetio: Pricing

Fleetio stands out for its transparent approach to pricing. It offers three rather economical plans, all tailored for a minimum of 5 vehicles and complete with detailed features for easier side by side comparison. It also provides flexibility with monthly pricing offerings and discounted pricing for those opting for annual payments

Its lowest tier is the Starter plan, which costs $4 per vehicle monthly, or  $3 per month when paid annually.  This plan includes vehicle VIN lookups, vehicle reminders, service reminders and total cost of ownership.

Moving up a tier brings us to the most popular Pro plan. This costs $6/vehicle/month, or $5/vehicle/month when paid annually. It has all the features of the Starter plean, plus vehicle assignment scheduling, NHTSA recalls, shop maintenance integration, and inspection schedules.

Lastly, there’s the Advanced plan, which costs $8/verhicle/month, or $7//vehicle/month with the annual discounted rate. This plan brings forward all of the features of the lower plans, and also adds in support for work orders, in-house garage management, purchase orders, automatic stock adjustments, and also can support multiple locations.

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Fleetio: Features

Fleetio provides a variety of services, including vehicle tracking, maintenance and fleet management. It enables administrators or operators to optimize costs by allowing them to manage fuel, drivers, and assets in a controlled and seamless manner.

The company offers a mobile app: Fleetio Go. The app focuses on mobile fleet management and is available for use when you subscribe to any Fleetio plan. The Fleetio dashboard is a cloud-based solution so it’s operating system agnostic. That means both iOS and Android users can enjoy Fleetio Go.

Categorized and detailed below are Fleetio’s services.

Mobile Asset Management oversees the entire life cycle of a vehicle, from purchase to disposal. It helps to manage fleet operations more efficiently by tracking vehicle location, fuel consumption, and maintenance schedules.

Vehicle and Equipment Management helps administrators track vehicle inventory, driver assignment history, important dates, and more. Important documents related to the vehicle, such as purchase or loan documents, total cost of ownership, and so on, can be stored electronically, allowing easy and timely access for authorized users.

Fuel Management is a key component of efficient fleet management. By optimizing fuel efficiency, fleet managers can save money and reduce their environmental impact. A fuel management system can help fleet managers track fuel usage, identify areas where fuel is being wasted, and implement cost-saving measures. The system can be updated in real-time through integrations, imports, the app, or website, keeping admins informed of all fuel-related transactions.

Total Cost of Ownership gives decision-makers continuous data to help them stay up-to-date on the true costs of running a fleet, allowing them to make informed decisions about replacing old vehicles with new ones. This section includes a breakdown of all vehicle expenses, such as loan payments, maintenance, fuel, telematics subscriptions, and more. This aids in identifying cost savings and improving fleet cost-effectiveness.

VIN Decoding eliminates the need for manual data entry by automatically retrieving a vehicle's specifications, such as engine and transmission details, wheels and tires, dimensions, weight and payload, and even fluid capacity levels, directly from manufacturers. This gives technicians a better understanding of a vehicle's limitations and helps ensure the use of correct spare and replacement parts.

Vehicle Assignment keeps admins updated on the availability of drivers and vehicles. This feature is extremely beneficial for scheduling reports on vehicle utilization, distance traveled, and more.

Vehicle Location History is a valuable tool that provides a comprehensive overview of a vehicle's location data and GPS data from various sources, such as inspection reports, fuel entries, service entries, and GPS integrations. This information can be used to track vehicles daily, identify potential problems, and improve fleet management.

Fleet Maintenance Management covers vehicle maintenance and historical service data, as well as inventory reports and more. The system includes preventive maintenance scheduling to track, automate, and forecast recurring service-related activities. This is extremely helpful as automatically scheduling a vehicle's services based on its history not only ensures timely maintenance, but also improves fleet uptime. The software also incorporates customizable vehicle inspection forms, facilitating timely inspections to identify failed components and track trends for specific issues across one or more vehicles.

Issue Management allows drivers to report problems from their mobile app, keeping admin staff informed in real time about vehicle issues, failed inspection items, and more.

Maintenance Shop Integration works to streamline the maintenance process and allows all invoices to be stored and consolidated electronically. 

Electronic and Automatic Logging of service records helps to keep track of a vehicle's service history, set up automatic reminders, record service dates, and more. It also helps to easily identify recurring issues and allows decision-makers to better assess maintenance costs.

Fleetio integrates with other services to increase functionality. This allows the software to automatically collect data such as odometer readings, vehicle locations, and fuel card expenses alerts. It can also track each vehicle, service, document, and other records, and gives users the ability to find key data all in one central dashboard. Since Fleetio's software allows for an unlimited number of users, it has options to assign role-based access on its upper two plans.

Fleetio: Support

Fleetio offers email support, as well as a dedicated telephone help desk which is available weekdays between 8am to 8pm EST. The company hosts videos, webinars and podcasts to help users and has a dedicated YouTube channel where it keeps posting informative guides. While it offers a wealth of online resources, the brand could improve by establishing a more centralized and organized hub like a Knowledge Center. 

Fleetio: Final verdict

Fleetio offers comprehensive fleet tracking services that efficiently manage all aspects of a fleet. While enjoying positive reviews on platforms like Capterra, Fleetio is yet to be rated on Better Business Bureau and has garnered only a few reviews on Trustpilot. Still, we like Fleetio’s upfront pricing with the detailed tiers, and its free trial offer is a valuable way to try out the service to determine if it meets your fleet’s needs. 

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