GPSTrackit fleet management review

Affordable telematics solution

GPSTrackit
(Image: © GPSTrackit)

TechRadar Verdict

GPS Trackit is a fleet monitoring solution that offers businesses a cost-effective and flexible way to track their vehicles. With no long-term contracts or hidden fees, GPS Trackit provides real-time location data, vehicle diagnostics, and driver behavior insights to help businesses improve efficiency, safety, and customer service.

Pros

  • +

    Low cost

  • +

    No contracts

  • +

    Free training

  • +

    Available mobile phone apps

  • +

    24/7 support

Cons

  • -

    Separate plan for ELD

  • -

    Opaque pricing

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

GPSTrackit founded in 2002 and headquartered in Roswell, GA, is a prominent leader in the fleet management solutions industry. The company's impressive track record and recognition on Deloitte's Technology Fast-500 list highlight its success and innovation. To date, GPSTrackit has effectively catered to the needs of over 12,000 fleets, solidifying its position in the market.

The company offers a comprehensive suite of services, including ELD compliance, safety features, and vehicle diagnostics. These services are provided at a competitive price point, making them accessible to a wide range of fleet operators. While GPSTrackit's pricing structure may not be completely transparent, the value offered through their user-friendly hardware, complimentary training, and flexible monthly billing options makes them a compelling choice for businesses.

One of GPSTrackit's key strengths lies in its exceptional customer support. This commitment to customer satisfaction is reflected in the numerous positive reviews the company has received on platforms like Trustpilot. These reviews highlight the company's dedication to providing prompt and effective assistance to its clients.

In addition to its core services, GPSTrackit may offer additional features such as GPS tracking, real-time vehicle monitoring, geofencing, and driver behavior analysis. These features can provide fleet operators with valuable insights into their operations, enabling them to optimize routes, improve driver safety, and reduce fuel costs.

Overall, GPSTrackit is a reputable and reliable provider of fleet management solutions. With its comprehensive suite of services, competitive pricing, and exceptional customer support, GPSTrackit is well-positioned to meet the evolving needs of the fleet management industry.

GPSTrackit pricing

(Image credit: GPSTrackit)

GPSTrackit: Pricing

GPSTrackit's pricing information is no longer publicly available on their website. Instead, they encourage potential customers to reach out for a custom quote. Previously, their basic fleet management plan was priced at $23.95 per vehicle per month, which was one of the most affordable options in the industry.

Despite the lack of transparent pricing, GPSTrackit still offers several attractive features, including no contract and monthly billing, no minimum device requirements, and free GPS hardware and installation. They are also currently offering a commercial dashcam for $29.95, although it is unclear if this is a one-time or recurring charge.

While GPSTrackit used to offer a 30-day money-back guarantee, it appears this offer is no longer available. However, they do offer a free demo, accessible by contacting a sales representative or "Fleet Advisor."

The basic plan encompasses a range of features to streamline fleet management and enhance operational efficiency. It includes real-time vehicle tracking, enabling you to monitor the exact location of your fleet at any given moment. Time and driver management tools help efficiently schedule and track driving hours and breaks, ensuring regulatory compliance and preventing driver fatigue.

GPSTrackit provides a comprehensive suite of solutions designed to safeguard your valuable assets, optimize maintenance schedules, and enhance overall operational efficiency. The core offering includes essential features such as asset protection, maintenance planning, and complimentary hardware and training to ensure a seamless integration process.

For businesses seeking advanced capabilities, they also offer a range of options including video telematics, which provides real-time visibility into vehicle and driver activity; asset tracking, enabling precise location monitoring of equipment and inventory; and ELD compliance solutions to streamline regulatory adherence for transportation fleets.

Recognizing that each business has unique requirements, GPSTrackit also specializes in developing custom solutions tailored to address specific operational needs and challenges. A team of experts also collaborates closely to design and implement a solution that aligns perfectly with the business’ goals and objectives.

However, it's important to note that pricing information for these additional features and custom solutions is not readily available on the GPSTrackit website or marketing materials. Those interested in exploring these options would need to take the proactive step of contacting GPSTrackit directly. This can be done through various channels, such as phone, email, or online inquiry forms. By engaging with GPSTrackit's sales or customer support teams, potential customers can obtain detailed information about the available options, their functionalities, and the associated costs. This personalized approach allows GPSTrackit to provide tailored quotes and recommendations that align with the specific needs and budget of each customer.

GPSTrackit: Features

GPSTrackit's cloud-based software provides businesses with a robust and affordable tracking solution. The system's insights help create optimal routes, reduce idle times and mileage, and minimize vehicle wear and tear. This allows businesses to improve customer service while lowering operational costs. Despite its affordability, GPSTrackit's telematics solutions are comparable to those of premium-priced products, demonstrating that quality doesn't always come at a high price.

GPS Trackit offers a range of software features to enhance fleet management. Its route planning and tracking feature uses data to optimize routes, minimize costs, and provide real-time updates to stakeholders. The driver communication portal enables seamless two-way communication between drivers and administrators, ensuring that the mobile workforce stays connected and informed about route changes, delays, and job site updates.

Additionally, the form creation and data collection feature allows for customized forms that streamline data collection and reduce paperwork. The company also provides native mobile applications for Android and iOS, complementing its cloud-based software and enabling convenient fleet management on the go.

GPSTrackit in use

(Image credit: GPSTrackit)

GPSTrackit integrates with Google Maps to provide precise vehicle tracking for fleets of all sizes. The software offers flexible customization, no minimum contract, and a lower upfront cost.

Its integrated fuel tracking feature allows administrators to track fuel expenses using fuel cards.

GPSTrackit provides real-time location updates for vehicles within a fleet, typically refreshing every 30 or 60 seconds depending on the specific subscription plan chosen. The system is designed to enhance fleet management by issuing immediate alerts for a variety of incidents, including speeding, harsh braking, violations of predefined geofences, and unauthorized vehicle use.

The software offers comprehensive reporting functionalities, including individual driver scorecards that monitor speeding and overall driving behavior, as well as broader reports that analyze speed patterns across the fleet, fuel consumption, total distance traveled, and real-time vehicle temperature monitoring. Users have the ability to customize these reports to focus on specific metrics and can set up automated delivery to designated email inboxes based on predefined triggers or schedules.

While GPSTrackit provides a cost-effective basic package for general fleet tracking, businesses that require compliance with Electronic Logging Device (ELD) regulations must opt for a separate plan that includes digitized Hours of Service (HoS) reporting. This ELD compliance solution is essential for companies that operate commercial vehicles and need to adhere to federal regulations regarding driver hours and rest periods.

To facilitate ELD compliance for drivers, the company offers a dedicated mobile app. This app enables drivers to conveniently file their HoS reports while on the road, ensuring that they remain compliant with regulations and that their hours are accurately logged.

GPSTrackit support

(Image credit: GPSTrackit)

GPSTrackit: Support

GPSTrackit distinguishes itself from competitors by offering comprehensive customer support that goes beyond the standard DIY approach. While many companies provide online resources such as knowledge bases and tutorial videos, GPSTrackit supplements these with the generous offer of unlimited live training sessions at no extra cost. This personalized approach ensures that customers receive the guidance they need to effectively utilize the company's products and services.

In addition to live training, GPSTrackit offers a range of self-help resources, including ebooks, guides, webinars, a blog, and a searchable knowledge base. These materials empower customers to find answers and solutions at their own pace and convenience.

For those who require immediate assistance, GPSTrackit provides 24/7 phone and email support. Customers can reach out to knowledgeable representatives at any time of day or night to resolve issues and receive guidance. Furthermore, a dedicated sales team is available during weekdays to assist with product inquiries and purchases. This comprehensive support system ensures that customers receive prompt and effective assistance whenever it is needed.

GPSTrackit: Final verdict

GPSTrackit has distinguished itself as a leading provider of cost-effective GPS tracking solutions that does not sacrifice quality for affordability. Its advanced software meticulously collects a vast array of vehicle and route data, which is then processed and synthesized into comprehensive reports. These reports provide businesses with invaluable insights that can be leveraged to optimize operations, enhance efficiency, and improve overall performance.

By utilizing GPSTrackit's robust platform, businesses can gain a deeper understanding of their fleet's activities, identify areas for improvement, and make data-driven decisions that can positively impact their bottom line. The wealth of information provided by GPSTrackit's detailed reports empowers businesses to streamline their operations and reduce costs- while maximizing productivity.

Customer satisfaction with GPSTrackit's services is evident in the numerous positive reviews on various business review platforms. Users particularly appreciate the round-the-clock support provided by the company. The wealth of self-help resources and the extensive array of software features are also commendable. While the pricing could be more transparent, it's recommended to contact the GPSTrackit team for a personalized quote, as the service is considered one of the better options in the market.

We've also listed:

Jonas P. DeMuro is a freelance reviewer covering wireless networking hardware.

You must confirm your public display name before commenting

Please logout and then login again, you will then be prompted to enter your display name.